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TICKET ARCHIVE -> Safari 1.3.2 - PDF files

BIRDLAND - Feb 16, 2007 - 9:39 am

PDF files downloaded from Safari mistakenly open with QuickTime 7.1.3 rather than Adobe Reader 7.0.7. Does anyone know how to correct this problem?
Thanks

bobw - Feb 16, 2007 - 9:52 am

Hi Emily

Highlight a PDF file.
Right Click or Control Click to Get Info.
Go down to 'Open With'
Select Acrobat.
Click 'Change All'.

bobw
http://www.macosx.com

BIRDLAND - Feb 16, 2007 - 3:44 pm

Hi Bob,
Sorry to be a pain. I think I followed your directions, but here's what happened. This is happening when I am searching on Google. So I found a pdf file on Google, I highlighted the file name. Then I right clicked. My only options were "google search" or "Copy". What am I doing wrong?
Thanks again,
Emily

bobw - Feb 17, 2007 - 1:34 pm

Emily

Your question was about PDF files that you downloaded opening with Quicktime.

If you come across a PDF file on the web, try Right Clicking and see if you have the option in the sub-menu to download file.

bobw
http://www.macosx.com

TechSupport - Feb 22, 2007 - 6:40 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=292007

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.

BIRDLAND - Feb 22, 2007 - 6:45 pm

Hi Bob,
I'm sorry I didn't get back to you sooner, but it's been a tough computer wee. My computer crashed and I had to have OS X 10.3.9 reinstalled. So I didn't have my computer for a few days.
Anyway, I was hoping that my pdf problem would have gone away, but it didn't. When I download a pdf file from the web, it opens in Acrobat Reader, but it still opens in Quicktime when I try to read it on Google. When I right click I do not get the option 'open with'. Maybe I will just have download all my pdf's to read them.
Thank you for your time

BIRDLAND - Feb 25, 2007 - 11:03 am

Hi Bob,
I sent this response to you on 2/22/07 and didn't hear back, so I thought prehaps you didn't receive it. So, I'm resending it.

I'm sorry I didn't get back to you sooner, but it's been a tough computer wee. My computer crashed and I had to have OS X 10.3.9 reinstalled. So I didn't have my computer for a few days.
Anyway, I was hoping that my pdf problem would have gone away, but it didn't. When I download a pdf file from the web, it opens in Acrobat Reader, but it still opens in Quicktime when I try to read it on Google. When I right click I do not get the option 'open with'. Maybe I will just have download all my pdf's to read them.
Thank you for your time.
Emily

BIRDLAND - Feb 27, 2007 - 5:11 pm

I want to be able to view pdf files in Safari with Adobe Reader without having to download them. Right now, when I double click on a pdf file it opens in Quicktime and I cannot read the file. I tried highlighting the file, and right clicking, but I did not get the option "open file" as Bob, the other tech, suggested.
Is there any hope?
Thanks

dl33 - Mar 1, 2007 - 10:54 am

Hi BIRDLAND,
if you are running 10.3.?, then pdf files are always downloaded, even if you tell your computer to open them. They usually end up on the desktop. If you are using Tiger (10.4.?), then these files are still downloaded, but they are not saved to your desktop. (They are dumped in a temporary folder.) Tiger also allows you to view PDf's inline in Safari using Preview.
Bob suggested rightclicking on the file name. What he forgot to mention is that you should not highlight it first, just rightclick, then you should get an option "open..."
Hope this helped,
dl33

BIRDLAND - Mar 1, 2007 - 12:00 pm

Hi dl33
the problem got solved by "andychrist" on your webforum. I had to reset my MIME settings for QuickTime in System Preferences.
Thanks
Emily