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TICKET ARCHIVE -> Safari Quits

Jacek - Aug 16, 2005 - 2:19 pm

Mac OS 10.4.2. Every time I close a window, Safari quits. I've checked for corrupted preferences, but it did not help. Any clue?

bobw - Aug 16, 2005 - 2:35 pm

Hi Jacek

Did you trash the com.apple.Safari.plist preference file from here;

user>library>preferences

If you haven't done that, do it and try Safari.
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Bobw - Macosx.com Tech Support

Jacek - Aug 16, 2005 - 3:37 pm

Thanks for suggestion. Unfortunately, it did not help. I emptied cache, reset safari (quited also on this occasion), run a complete maintenance script from Cocktail, deleted favorite icons... Right now I've created a new user's account, and... Safari works as it should. So it must be something in my files. Probably, a hopeless situation.

bobw - Aug 16, 2005 - 3:47 pm

Jacke

This is what I would do;

1-Trash the Safari application

2-Trash the safari cache folder here - user>library>caches>safari

3-Trash the com.apple.safari.plist -again

4-Open user>library>safari - copy the Bookmarks.plist to the Desktop, then trash that Safari folder.

5-Use the Tiger disks to do a Custom install of just Safari.
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Bobw - Macosx.com Tech Support

Jacek - Aug 16, 2005 - 5:23 pm

Thanks for your help.
I followed exactly your advices, but the same symptoms persist.
After Safari quits, a message appears suggesting to send a report to Apple. I looked at the report and also in log crash, but these are far beyond my capacity.

bobw - Aug 17, 2005 - 9:51 am

Jacek

Copy/Paste the Safari crash log here.
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Bobw - Macosx.com Tech Support

Jacek - Aug 17, 2005 - 2:36 pm

Bob, have you recieved my message with the Safari crash log? Here it seems that the message might be too big since I have not recieved confirmation that sending was OK.
Jacek

bobw - Aug 17, 2005 - 2:51 pm

Jacek

No, I haven't recieved it. Send an email to me here;

bobw@macosx.com
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Bobw - Macosx.com Tech Support

bobw - Aug 17, 2005 - 3:12 pm

Jacek

I got the Log.

Restart while holding the Shift key down and try safari. Let me know if it crashes that way.
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Bobw - Macosx.com Tech Support

Jacek - Aug 17, 2005 - 3:28 pm

Bob,
The computer started in the safe boot mode. Unfortunately, Safari again quits, but this time without any information appearing afterwards
Jacek

bobw - Aug 17, 2005 - 3:38 pm

Jacek

Trash everything I mentioned above again.

Then download and run the 10.4.2 Combo Update and see if that corrects the problem.

http://www.apple.com/support/downloa...1042combo.html
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Bobw - Macosx.com Tech Support

Jacek - Aug 17, 2005 - 4:34 pm

No, it did not help.
I presume that in this situation I should make a clean installation of the system if I want to get rid of this irritating phenomenon. Probably I will do that when I have a time.
In meantime, I really would like to thank you Bob very much for all your efforts to help me.
All the best,
Jacek

bobw - Aug 17, 2005 - 4:41 pm

Jacek

yes, if the Combo Update didn't fix the problem, a clean install is next. Sorry we couldn't fix this without doing that.
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Bobw - Macosx.com Tech Support

Jacek - Aug 22, 2005 - 12:19 pm

Dear Bob,
Via a stepwise elimination I finally found reason for Safari quiting. In my user's library/InputManager there was a folder SpeedDownload Enhancer which caused problems. I opened a file SpeedDownloadEnhancer.bundle in that folder and found in Contents/Resources a file SDSafariBundle.bundle, which I deleted. The symptoms disappeared, hopefully for ever.
Maybe this information can be helpful to other macosx.com users.
Best wishes,
Jacek

bobw - Aug 22, 2005 - 12:37 pm

Jacek

Thanks for letting me know.
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Bobw - Macosx.com Tech Support