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TICKET ARCHIVE -> Safari
tangomargo - Dec 28, 2005 - 10:35 am
Safari cannot open web pages (attachments received in MSN email). When I try to open one of the attachments, I get the message saying that it is going outside MSN. I hit okay, but it just keeps loading MSN, and not the web page.
Sherlock cannot open anything, and the results of searches with it seems a little strange....
HELP!
Sherlock cannot open anything, and the results of searches with it seems a little strange....
HELP!
kwan - Dec 28, 2005 - 2:22 pm
In some cases, websites are blocked from opening new windows by Safari's "Block pop-up windows" feature. I don't know about MSN mail specifically, but try unchecking this feature in the Safari menu. Also, make sure that javascript is turned on in the Safari preferences.
Kwan.
Kwan.
tangomargo - Dec 28, 2005 - 6:44 pm
Thanks. But that doesn't fix it. Block pop ups is not activated, and javascript is on.
I can see I have emails with attachments on the email list, but when I open each email, the attachment isn't there. The problem seems to be a web problem which is affecting both Safari and Sherlock. It is not transfering the data.
In order to fix my problem, I followed insructions in response to a similar question (trashing the Webkit files, and reinstalling Safari, and using Disk Utility repair, etc.) but my attachments still can't be opened/disappear.
I think this started after I downloaded a few plug ins for mac. I deleted all of them (I think), but still with the problem.
I also looked inside my "internet plugins folder," but there is nothing in there.
I don't have the problem with any other web browser.
Any more ideas?
I can see I have emails with attachments on the email list, but when I open each email, the attachment isn't there. The problem seems to be a web problem which is affecting both Safari and Sherlock. It is not transfering the data.
In order to fix my problem, I followed insructions in response to a similar question (trashing the Webkit files, and reinstalling Safari, and using Disk Utility repair, etc.) but my attachments still can't be opened/disappear.
I think this started after I downloaded a few plug ins for mac. I deleted all of them (I think), but still with the problem.
I also looked inside my "internet plugins folder," but there is nothing in there.
I don't have the problem with any other web browser.
Any more ideas?
tangomargo - Dec 28, 2005 - 6:44 pm
Thanks. But that doesn't fix it. Block pop ups is not activated, and javascript is on.
I can see I have emails with attachments on the email list, but when I open each email, the attachment isn't there. The problem seems to be a web problem which is affecting both Safari and Sherlock. It is not transfering the data.
In order to fix my problem, I followed insructions in response to a similar question (trashing the Webkit files, and reinstalling Safari, and using Disk Utility repair, etc.) but my attachments still can't be opened/disappear.
I think this started after I downloaded a few plug ins for mac. I deleted all of them (I think), but still with the problem.
I also looked inside my "internet plugins folder," but there is nothing in there.
I don't have the problem with any other web browser.
Any more ideas?
I can see I have emails with attachments on the email list, but when I open each email, the attachment isn't there. The problem seems to be a web problem which is affecting both Safari and Sherlock. It is not transfering the data.
In order to fix my problem, I followed insructions in response to a similar question (trashing the Webkit files, and reinstalling Safari, and using Disk Utility repair, etc.) but my attachments still can't be opened/disappear.
I think this started after I downloaded a few plug ins for mac. I deleted all of them (I think), but still with the problem.
I also looked inside my "internet plugins folder," but there is nothing in there.
I don't have the problem with any other web browser.
Any more ideas?
tangomargo - Dec 28, 2005 - 6:44 pm
Thanks. But that doesn't fix it. Block pop ups is not activated, and javascript is on.
I can see I have emails with attachments on the email list, but when I open each email, the attachment isn't there. The problem seems to be a web problem which is affecting both Safari and Sherlock. It is not transfering the data.
In order to fix my problem, I followed insructions in response to a similar question (trashing the Webkit files, and reinstalling Safari, and using Disk Utility repair, etc.) but my attachments still can't be opened/disappear.
I think this started after I downloaded a few plug ins for mac. I deleted all of them (I think), but still with the problem.
I also looked inside my "internet plugins folder," but there is nothing in there.
I don't have the problem with any other web browser.
Any more ideas?
I can see I have emails with attachments on the email list, but when I open each email, the attachment isn't there. The problem seems to be a web problem which is affecting both Safari and Sherlock. It is not transfering the data.
In order to fix my problem, I followed insructions in response to a similar question (trashing the Webkit files, and reinstalling Safari, and using Disk Utility repair, etc.) but my attachments still can't be opened/disappear.
I think this started after I downloaded a few plug ins for mac. I deleted all of them (I think), but still with the problem.
I also looked inside my "internet plugins folder," but there is nothing in there.
I don't have the problem with any other web browser.
Any more ideas?
kwan - Dec 28, 2005 - 11:32 pm
I just realised that you haven't mentioned which version of Mac OS or Safari you're using. Also, you're talking of Sherlock, which suggests that you might be using either Mac OS 9 or an earlier Mac OS X. (I don't know anyone personally who uses Sherlock anymore.)
If so, I can't help you. Sorry. I'll re-open this query to see if anyone else can help.
If so, I can't help you. Sorry. I'll re-open this query to see if anyone else can help.
tangomargo - Dec 29, 2005 - 2:02 am
Thanks anyway, Kwan
MAC OS X 10.3.9. I hardly ever use Sherlock, but I read somewhere that what might be affecting Safari also affects Sherlock and Mail, so I checked, and this is indeed the case. So it has to do with some Mac program/application that opens a web page/address/email attachment. (since other browsers don't have the problem.) Wish me luck. (My previous reply printed three times because I hit the submit button too many times, thinking nothing had happened. I've only had a computer for a year now. So I'm really no expert. I've learned some by trial and error. I also checked with MSN, and they sent me a couple of ideas...let's see what happens.
Happy new year!
MAC OS X 10.3.9. I hardly ever use Sherlock, but I read somewhere that what might be affecting Safari also affects Sherlock and Mail, so I checked, and this is indeed the case. So it has to do with some Mac program/application that opens a web page/address/email attachment. (since other browsers don't have the problem.) Wish me luck. (My previous reply printed three times because I hit the submit button too many times, thinking nothing had happened. I've only had a computer for a year now. So I'm really no expert. I've learned some by trial and error. I also checked with MSN, and they sent me a couple of ideas...let's see what happens.
Happy new year!
TechSupport - Jan 1, 2006 - 2:30 am
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