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Question Profile
| DATE | Dec 26, 1998 |
| TICKET | #124687 |
| STATUS | Closed |
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| NAME | |
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| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> Sherlock on the net
No Wonder User - Dec 26, 1998 - 11:48 am
Knowledge Level: I'm New!
Problem: Software
Computer Type: Mac
Model: 7200/90
RAM: 65+
RAM Enhancer: Ram Doubler 2.x
OS Version: Not Listed
Description:
I have a single mac at home with OS 8.5.1 and Communicator 4.5. When I try to use Sherlock in the internet search mode I get an error message that says my connection or settings are incorrect. I have most everything set at default and I have netscape as default browser. I have tried Apple and Netscape tech support to no avail. When I try to open one of the src plugins directly it says that it can't find the app Sherlock even though it is open. I have tossed the find preferences, rebuilt the desktop and reinstalled the 8.5.1 update. Any suggestions?
Happy Holidays & thanks.
Gordon
Send Attachments? Yes
Problem: Software
Computer Type: Mac
Model: 7200/90
RAM: 65+
RAM Enhancer: Ram Doubler 2.x
OS Version: Not Listed
Description:
I have a single mac at home with OS 8.5.1 and Communicator 4.5. When I try to use Sherlock in the internet search mode I get an error message that says my connection or settings are incorrect. I have most everything set at default and I have netscape as default browser. I have tried Apple and Netscape tech support to no avail. When I try to open one of the src plugins directly it says that it can't find the app Sherlock even though it is open. I have tossed the find preferences, rebuilt the desktop and reinstalled the 8.5.1 update. Any suggestions?
Happy Holidays & thanks.
Gordon
Send Attachments? Yes
No Wonder Tech - Dec 26, 1998 - 1:01 pm
Hi Gordon, welcome to Nowonder, I'm robertw.
This error message may appear for a number of reasons. One possible cause is having an older version of Internet Config. It should be noted that this problem is not specifically an Internet Config 1.3 problem.
There is an Internet Config preference (kICUseHTTPProxy) that is defined to be a boolean (1 byte). It has not been determined exactly which application does this, but at least one application will set this preference to be a word (2 bytes). When Sherlock asks Internet Config for this preference, an error is returned because we are asking for a byte, but the property is stored as two bytes.
The workaround is to:
1. Open the "Internet" control panel.
2. Under the "Edit" menu, select the "User Mode..." menu.
3. Select the "Advanced" radio button and click OK in the dialog that comes up.
4. Select the "Advanced" tab in the "Internet" control panel.
5. Select the "Firewalls" icon in the list of the "Advanced" tab.
6. Select the "Web Proxy" check box.
7. Choose "Save Settings" from the "File" menu.
8. Uncheck the "Web Proxy" check box.
9. Choose "Save Settings" from the "File" menu.
This resets the kICUseHTTPProxy Internet Config preference to be stored as a byte instead of 2 bytes.
Bob Wood
robertw@nowonder.com
http://www.nowonder.com
This error message may appear for a number of reasons. One possible cause is having an older version of Internet Config. It should be noted that this problem is not specifically an Internet Config 1.3 problem.
There is an Internet Config preference (kICUseHTTPProxy) that is defined to be a boolean (1 byte). It has not been determined exactly which application does this, but at least one application will set this preference to be a word (2 bytes). When Sherlock asks Internet Config for this preference, an error is returned because we are asking for a byte, but the property is stored as two bytes.
The workaround is to:
1. Open the "Internet" control panel.
2. Under the "Edit" menu, select the "User Mode..." menu.
3. Select the "Advanced" radio button and click OK in the dialog that comes up.
4. Select the "Advanced" tab in the "Internet" control panel.
5. Select the "Firewalls" icon in the list of the "Advanced" tab.
6. Select the "Web Proxy" check box.
7. Choose "Save Settings" from the "File" menu.
8. Uncheck the "Web Proxy" check box.
9. Choose "Save Settings" from the "File" menu.
This resets the kICUseHTTPProxy Internet Config preference to be stored as a byte instead of 2 bytes.
Bob Wood
robertw@nowonder.com
http://www.nowonder.com
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