Ticket Options

Question Profile

Question Details

TICKET ARCHIVE -> Sherlock Problem

No Wonder User - Oct 27, 1998 - 2:49 pm

Knowledge Level: Intermediate

Problem: Software
Computer Type: Apple
Model: Performa 6400
RAM: 64meg
RAM Enhancer: Ram Doubler 2.x
OS Version: Not Listed

Description:
I recently upgraded to Mac OS 8.5 - my problem is with Sherlock. Everytime I try to search the internet, I get an error message something like "There is a problem with your network connection. Please check your network connections and try again".

I'm not on a network, it's a stand alone home computer. My internet connection works fine, I can browse and pick up email. I tried Sherlock while connected and while unconnected - same message. Appletalk is off...any ideas?

Thanks!

Send Attachments?

No Wonder Tech - Oct 27, 1998 - 6:26 pm

Hi Daniel and welcome to No Wonder!

There have been a few reported problems with Sherlock...go to this page http://www.macfixit.com/reports/macos8.5.shtml#OS and scroll down to the Troubleshooting Sherlock heading and read what it says.
This page includes suggestions for getting Sherlock to function correctly.

SurfExpress seems to be the main cause of problems.


Cheers
Andy Mitchell

Please include your tracking number in the subject line when replying to this response.



\\|//
(o o)
+-------------------------------oOO--( )--OOo-------------------------------+
Free Technical Support via Messageboards & 24-48 hour Email Answers
andym@nowonder.com http://www.nowonder.com
MacOS Support Coordinator ICQ# 11999992

"They may take our lives, but they will never take our Freedom"
.oooO Oooo. - Sir William Wallace
================================( )==( )================================
\ ( ) / © Andy Mitchell, 1998
\_) (_/