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| DATE | Jan 21, 1999 |
| TICKET | #157472 |
| STATUS | Closed |
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| PLATFORM | |
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| PROC | |
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| NAME | |
| USERNAME | |
| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> Sherlock problems
No Wonder User - Jan 21, 1999 - 6:55 pm
Knowledge Level: Intermediate
Problem: Software
Computer Type: Apple
Model: PowerMac G3/266
RAM: 64meg
RAM Enhancer: Ram Doubler 8.x
OS Version: MacOS 8.5.1
Description:
When I use Sherlock - Search The Internet feature I always get a message that I have "a problem with my network-check your connections and retry". I have tryed different plug ins, I have tried being on-line and off-line when using it. Regardless I can never get any searches. Any ideas.
Send Attachments?
Problem: Software
Computer Type: Apple
Model: PowerMac G3/266
RAM: 64meg
RAM Enhancer: Ram Doubler 8.x
OS Version: MacOS 8.5.1
Description:
When I use Sherlock - Search The Internet feature I always get a message that I have "a problem with my network-check your connections and retry". I have tryed different plug ins, I have tried being on-line and off-line when using it. Regardless I can never get any searches. Any ideas.
Send Attachments?
No Wonder Tech - Jan 21, 1999 - 7:00 pm
Hi Andrew, welcome to Nowonder, I'm robertw.
This error message may appear for a number of reasons. One possible cause is having an older version of Internet Config. It should be noted that this problem is not specifically an Internet Config 1.3 problem.
There is an Internet Config preference (kICUseHTTPProxy) that is defined to be a boolean (1 byte). It has not been determined exactly which application does this, but at least one application will set this preference to be a word (2 bytes). When Sherlock asks Internet Config for this preference, an error is returned because we are asking for a byte, but the property is stored as two bytes.
The workaround is to:
1. Open the "Internet" control panel.
2. Under the "Edit" menu, select the "User Mode..." menu.
3. Select the "Advanced" radio button and click OK in the dialog that comes up.
4. Select the "Advanced" tab in the "Internet" control panel.
5. Select the "Firewalls" icon in the list of the "Advanced" tab.
6. Select the "Web Proxy" check box.
7. Choose "Save Settings" from the "File" menu.
8. Uncheck the "Web Proxy" check box.
9. Choose "Save Settings" from the "File" menu.
This resets the kICUseHTTPProxy Internet Config preference to be stored as a byte instead of 2 bytes.
Bob Wood
robertw@nowonder.com
http://www.nowonder.com
This error message may appear for a number of reasons. One possible cause is having an older version of Internet Config. It should be noted that this problem is not specifically an Internet Config 1.3 problem.
There is an Internet Config preference (kICUseHTTPProxy) that is defined to be a boolean (1 byte). It has not been determined exactly which application does this, but at least one application will set this preference to be a word (2 bytes). When Sherlock asks Internet Config for this preference, an error is returned because we are asking for a byte, but the property is stored as two bytes.
The workaround is to:
1. Open the "Internet" control panel.
2. Under the "Edit" menu, select the "User Mode..." menu.
3. Select the "Advanced" radio button and click OK in the dialog that comes up.
4. Select the "Advanced" tab in the "Internet" control panel.
5. Select the "Firewalls" icon in the list of the "Advanced" tab.
6. Select the "Web Proxy" check box.
7. Choose "Save Settings" from the "File" menu.
8. Uncheck the "Web Proxy" check box.
9. Choose "Save Settings" from the "File" menu.
This resets the kICUseHTTPProxy Internet Config preference to be stored as a byte instead of 2 bytes.
Bob Wood
robertw@nowonder.com
http://www.nowonder.com
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