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Question Profile
| DATE | Apr 3, 2008 |
| TICKET | #336897 |
| STATUS | Closed |
| SUBJECT | Software Updates |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Software Applications |
| DESC | Downloadable Software |
| DESC | |
| PLATFORM | Apple Macintosh (Intel) |
| MODEL | Macbook Pro |
| PROC | 2.16 |
| RAM | 2 |
| DRIVE | 111.47 |
| NAME | Gemma |
| USERNAME | gemnic11 |
| TECHNICAL | Little Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> Software Updates
gemnic11 - Apr 3, 2008 - 5:14 pm
I am trying to install new software updates onto my computer.
The initial installation is fine, however, when I get to the point where my mac restarts it just can't do it. My mac doesn't freeze as such, the status bar just doesn't progress at all. I've tried to leave my mac on overnight to see if it progresses at all, but still no joy!
I was just wondering if you had any ideas if there was a reason for this?
Thanks for your help in advance.
Gemma
The initial installation is fine, however, when I get to the point where my mac restarts it just can't do it. My mac doesn't freeze as such, the status bar just doesn't progress at all. I've tried to leave my mac on overnight to see if it progresses at all, but still no joy!
I was just wondering if you had any ideas if there was a reason for this?
Thanks for your help in advance.
Gemma
RAMPCHECK - Apr 4, 2008 - 8:41 pm
I need some more information:
What version of Mac OS X are you running currently?
What software updates and how many are trying to download?
What type of internet connection do you have and how fast?
What version of Mac OS X are you running currently?
What software updates and how many are trying to download?
What type of internet connection do you have and how fast?
gemnic11 - Apr 5, 2008 - 2:47 pm
I am running on 10.5.1
I'm trying to download 5 updates which are:
Quicktime 7.4.5
iTunes 7.6.2
Keynote 4.0.3
Frontrow 2.1.3
Mac OS X 10.5.2
I use broadband connection which can run from 1Mb to 2Mb
I'm trying to download 5 updates which are:
Quicktime 7.4.5
iTunes 7.6.2
Keynote 4.0.3
Frontrow 2.1.3
Mac OS X 10.5.2
I use broadband connection which can run from 1Mb to 2Mb
gsahli - Apr 8, 2008 - 7:38 am
You have an update which got corrupted in download, most likely. Try repairing the hard drive first.
Start up the computer with the Install DVD in (hold c key until you can tell it is using the DVD). Select language, but DON'T CONTINUE the install. Instead, find Disk Utility in the top Finder menus and use that to repair hard drive.
Does it start up normally after that?
Start up the computer with the Install DVD in (hold c key until you can tell it is using the DVD). Select language, but DON'T CONTINUE the install. Instead, find Disk Utility in the top Finder menus and use that to repair hard drive.
Does it start up normally after that?
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