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TICKET ARCHIVE -> Some apps crashing on open
Endareth - Aug 2, 2006 - 11:14 pm
In the last day or two I've found that certain apps that I've previously been using fine are now crashing when I try to open them. Apps affected that I'm aware of include Microsoft RDC, Toast Titanium, and Appleworks. They provide no specific error messages, simply the generic "The application quit unexpectedly.".
Deleting the preferences folder for the specific apps seems to make no differences.
I have been installing and testing out various software over the past week (new Mac laptop), however no low level system utils or anything.
Hope someone has some suggestions, thanks!
Deleting the preferences folder for the specific apps seems to make no differences.
I have been installing and testing out various software over the past week (new Mac laptop), however no low level system utils or anything.
Hope someone has some suggestions, thanks!
Thunderthud - Aug 3, 2006 - 9:56 am
Search (cmd-f) for files of the form "com..plist" Most likely they will be in your Library/Preferences folder. Delete the ones for the failing applications and try them again.
ishan - Aug 3, 2006 - 3:50 pm
Check the Crashreporter logs in your Console app in your Utilities folder for the apps that are crashing. Are there any commonalities in the logs, i.e., any particular step(s) where the crashdump flags are the same or similar? If so, please let us know.
I suspect your problem will go away if you either a) delete System/User/Finder caches, Font caches, etc. with a utility program like Yasu, Maintain, Tinkertool, Onyx, Cocktail etc. and/or b) update your system with the combo updater available on Apple's downloads site for the version of OS X you're running. Run the combo updater even though you're already running that version; e.g., if you're running 10.4.7, get the combo updater for 10.4.7 and run it anyway. It will replace a zillion system files which may be sources of your problems.
HTH and please let us know what happens. Thanks.
I suspect your problem will go away if you either a) delete System/User/Finder caches, Font caches, etc. with a utility program like Yasu, Maintain, Tinkertool, Onyx, Cocktail etc. and/or b) update your system with the combo updater available on Apple's downloads site for the version of OS X you're running. Run the combo updater even though you're already running that version; e.g., if you're running 10.4.7, get the combo updater for 10.4.7 and run it anyway. It will replace a zillion system files which may be sources of your problems.
HTH and please let us know what happens. Thanks.
Endareth - Aug 3, 2006 - 7:39 pm
Tried that, no difference. What exactly is the difference between the com.app.plist files and the application specific preferences folder contents?
Thunderthud - Aug 3, 2006 - 8:39 pm
The difference is that the com.app.plist files are the "accepted standard" way to save application preferences and that the specific application preferences folders are a non-standard way of saving application preferences.
I will reopen this item in case another tech can help you.
I will reopen this item in case another tech can help you.
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