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TICKET ARCHIVE -> Start up loop to Mac OSX set up assistan

Doug MacArthur - Feb 15, 2008 - 1:51 pm

We did a software update on my bosses G5 tower (2005) running Leopard, the computer went to sleep, before I got back to it and now it won't boot normally.
Keeps coming back to the MacOSX setup assistant. Even after completing the whole setup again.

Have re-started, with the shift key held, holding the c (with boot disk in- both orig. G5 disk and the Leopard disk. Tried booting holding the option key. Held, option, command P,R to re-set PRAM. nothing. I've unplugged the computer for a while. I've re-set the power module inside the case. How can I get this thing to re-start - even to a boot disk?

earthsaver - Feb 15, 2008 - 8:04 pm

According to Apple, the solution is to Safe Boot and then immediately restart.

- Ben

Doug MacArthur - Feb 19, 2008 - 11:24 am

I've already tried the safe mode route. It won't boot to anything but the OSX setup assistant - no matter what keys I hold down. If you're just going to direct me to the same info I can find on the Apple support pages, that's of little help.

RAMPCHECK - Feb 19, 2008 - 2:11 pm

The best solution for this is to archive and install. You can save the user data and network settings. Before doing the update, see if the set up assistant runs on restart. If so, then the OS is broken and a erase and install would be the next step... This is not likely. Most of the time safe boot works, if not the archive will.

Good luck.