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TICKET ARCHIVE -> Toast 8 doesn't open

defra - Mar 5, 2007 - 4:20 pm

Toast 8 hangs before open in my PPC G5, working perfectly in my Power Book G4.
Any solution already?

Thanks in advance.

philippe99 - Mar 6, 2007 - 11:20 am

Hi and welcome to macosx.com

1) from ~/Library/Preferences, move the com.roxio.Toast.plist file to the Desktop
2) repair permissions on the drive
Launch Applications/Utilities/DiskUtility
On the left pane, select the drive
On the right, select the First Aid (or SOS) tab
Then click on repair permissions and let run; don not worry about messages like " new permissions...."
Quit DiskUtility

Test again. Post back your results
Regards
Philippe

defra - Mar 8, 2007 - 11:22 am

Thanks Philippe and sorry for waiting..
Nothing's changed, it didn't work.. any other suggestion?

Thanks again.
Fabrizio

P.S. F.Y.I. I know already the app needs Hei & Helvetica fonts in the System Fonts to work properly.

philippe99 - Mar 8, 2007 - 1:20 pm

My last idea: download Macjanitor (http://personalpages.tds.net/~brian_...acjanitor.html) annd use this freeware to launch the 3 Unix maintenance scrips (daily, then weekly -long-, then monthly).
After this, reboot and test again
Philippe

defra - Mar 8, 2007 - 3:14 pm

It doesn't work yet.

Fabrizio

philippe99 - Mar 9, 2007 - 2:44 am

Ok, I run out of idea on this topic. I repool the question for another tech to help you. Good luck.
Philippe

- Mar 9, 2007 - 3:05 am

Ok Philippe, thank you anyway.

TechSupport - Mar 12, 2007 - 4:10 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=292503

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