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TICKET ARCHIVE -> Transfer of a User account

Japben - Feb 25, 2008 - 5:23 pm

I have just purchased a new iMac (iMac#1) and intend to give the old iMac (iMac #2) to my kids so they can use it. I wanted to transfer one of the User accounts from the even older iMac (iMac #3) that the kids are using (but did not want to transfer all users from iMac #3 to iMac #2). I thought that I would copy the users home directory files to the user directory in iMac#2. When I did this, I created a new user in iMac #2 which matched the ur in iMac #3. This user's iTunes account did launch and while the entire iTunes library from this user's account in iMac#3 did transfer, the user can't launch any tunes that were purchased from the iTunes store and the error message reads a problem with the permissions or perhaps in th euser profile.

Any suggestions or can you describe another way to transfer one user from iMac#3 to iMac #2?

Thanks

earthsaver - Feb 25, 2008 - 11:33 pm

I'll reopen this question for another tech to address your main question. However, the iTunes purchased song problem is simply a matter of authorizing iMac #2 (and, I'd recommend, deauthorizing iMac #3). You can do each of these tasks in the Store menu in iTunes on each Mac.

- Ben

TechSupport - Feb 28, 2008 - 11:40 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=298828

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