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| DATE | Aug 6, 1998 |
| TICKET | #282617 |
| STATUS | Closed |
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| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> Type 4 error message
No Wonder User - Aug 6, 1998 - 1:42 pm
Knowledge Level: Intermediate
Problem: Software
Computer Type: STF
Model: Power PC 6500/250
RAM: Not related
RAM Enhancer: None
OS Version: System 7.6.1
Description:
I am getting an error message "type 4 error when I try to open my Fax STF software. This is the software that cam preinstalled on the machine. I have run Norton Utilities, rebuilt the desktop and zapped the PRAM with Techtools to no avail. No other program seems to be affected so far. The program starts to open then flashes off to the error message.
Thank you for your help!
Sharon Roney
Send Attachments? Yes
Problem: Software
Computer Type: STF
Model: Power PC 6500/250
RAM: Not related
RAM Enhancer: None
OS Version: System 7.6.1
Description:
I am getting an error message "type 4 error when I try to open my Fax STF software. This is the software that cam preinstalled on the machine. I have run Norton Utilities, rebuilt the desktop and zapped the PRAM with Techtools to no avail. No other program seems to be affected so far. The program starts to open then flashes off to the error message.
Thank you for your help!
Sharon Roney
Send Attachments? Yes
No Wonder Tech - Aug 6, 1998 - 3:57 pm
Sharon,
Hi, my name is Ed. I'm a No Wonder volunteer and will try to answer your question. My email address is
A Type 4 error is formally known as a "Divide by zero error." According to my favorite Mac troubleshooting bible, "Sad Macs, Bombs, and Other Disasters" by Ted Landau, the "problem is almost assuredly specific to the program in use." It can also be caused by an extension conflict.
If the FAX-STF program has worked before, it's almost certainly not a program bug. Possibly, the program has become corrupted. Re-install it.
If that doesn't help, you'll need to look for an extension conflict. If you have lots of extensions, this can be very tedious. If you own Conflict Catcher, it's somewhat less tedious. Let me know if you need some help with this.
Good luck,
ed
Hi, my name is Ed. I'm a No Wonder volunteer and will try to answer your question. My email address is
A Type 4 error is formally known as a "Divide by zero error." According to my favorite Mac troubleshooting bible, "Sad Macs, Bombs, and Other Disasters" by Ted Landau, the "problem is almost assuredly specific to the program in use." It can also be caused by an extension conflict.
If the FAX-STF program has worked before, it's almost certainly not a program bug. Possibly, the program has become corrupted. Re-install it.
If that doesn't help, you'll need to look for an extension conflict. If you have lots of extensions, this can be very tedious. If you own Conflict Catcher, it's somewhat less tedious. Let me know if you need some help with this.
Good luck,
ed
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