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TICKET ARCHIVE -> Unable To Access Office

KBrothers - Dec 22, 2006 - 3:03 pm

Hi there. Thanks for your help in the past. I've got an urgent problem - been installing and fiddling about with various document creating programs, such as OpenOffice Org. I also installed Microsoft Excel for the first time. Now I come to use Microsoft Office, I find to my horror that it won't work. All I get is this:

'Microsoft Word Cannot Load The Microsoft Office Shared Libraries. Some of the files may have been moved from their original locations. Try the following: Move Word back to the Microsoft office folder (or the folder where it was originally installed). Reinstall Word to make sure that all files are installed correctly.'

I've tried reinstalling office several times from a copied disc which contains the original program (I don't have the original disc anymore) - to the hard disc, the applications folder, the desktop, in part (just excel and word which is all i want) and in full. But nothing seems to work. Can you suggest anything?

Many thanks,
Kate Brothers.

dgifford - Dec 22, 2006 - 6:59 pm

In a proper installation, there is a Microsoft Office folder in Applications. Word, Excel, etc are in that folder with some additional folders and files. The important folder is Office. It contains the shared libraries.

Dave

KBrothers - Dec 23, 2006 - 11:28 am

Dear Dave,

Thanks so much - really appreciate it - you've saved me hours and hours of stress and unecessary expense. Don't know what antidiluvian luddites like me would do without you guys. All the best for a fabulous Christmas.

Kind regards,
Kate.