Ticket Options
Question Details
TICKET ARCHIVE -> Unable to Add Attachments When Using Hotmail
Rose59 - Oct 30, 2005 - 6:01 am
I run the email for a small organisation which supports Tibetan refugees in India. We have a well used hotmail account used by sponsors here in Australia and Tibetans in India. I have a Mac OS which I love (my partner has now changed to IBM and thinks I should too). Increasingly as we update our systems I can save a lot of paper and stamps by sending attachments.
For several months now I can not get the attachments in hotmail to work. The drop down menu for attachments when clicked produces a white box with no options. I also have a work email which works fine with the Mac. I can use my partners computer and Hotmail will attach easily . It is clearly The Mac. I downloaded Internet Explorer 5.1 and still no success. Thanks for considering this Rose.
For several months now I can not get the attachments in hotmail to work. The drop down menu for attachments when clicked produces a white box with no options. I also have a work email which works fine with the Mac. I can use my partners computer and Hotmail will attach easily . It is clearly The Mac. I downloaded Internet Explorer 5.1 and still no success. Thanks for considering this Rose.
violincredible - Oct 30, 2005 - 10:54 am
Hi, welcome to macosx.com. I'm Alex and I'll be assisting you.
You don't say which Mac OS you have (eg 9.1, 10.2.8, 10.3.9 etc) but as long as it's 10.1.x or higher you could try using Firefox instead of Internet Explorer (IE) as your browser. It's free, regularly updated and better featured. (Micro$oft has pretty-much abandoned IE for Mac OS)
You can download Firefox at
http://www.mozilla.org/products/firefox/
I use Firefox with hotmail and it sends attachments just fine.
Please do let me know if this helps or if you need further suggestions and assistance, as our free support depends on your feedback.
Cheers,
Alex.
You don't say which Mac OS you have (eg 9.1, 10.2.8, 10.3.9 etc) but as long as it's 10.1.x or higher you could try using Firefox instead of Internet Explorer (IE) as your browser. It's free, regularly updated and better featured. (Micro$oft has pretty-much abandoned IE for Mac OS)
You can download Firefox at
http://www.mozilla.org/products/firefox/
I use Firefox with hotmail and it sends attachments just fine.
Please do let me know if this helps or if you need further suggestions and assistance, as our free support depends on your feedback.
Cheers,
Alex.
Rose59 - Oct 30, 2005 - 6:17 pm
Thanks Alex for your quick response. Have checked out the Firefox website. It seems I have an older MacOS finder 9.2 Mac OS Rom 8.9.1 96 Ram, so I don't think it will work. Do I try to download anyway?
Thanks Rose
Thanks Rose
Rose59 - Oct 31, 2005 - 7:33 pm
On Oct 31, 8:47am Rose wrote:
Thanks Alex for your quick response. Have checked out the Firefox website. It seems I have an older MacOS finder 9.2 Mac OS Rom 8.9.1 96 Ram, so I don't think it will work. Do I try to download anyway?
Thanks Rose
Thanks Alex for your quick response. Have checked out the Firefox website. It seems I have an older MacOS finder 9.2 Mac OS Rom 8.9.1 96 Ram, so I don't think it will work. Do I try to download anyway?
Thanks Rose
violincredible - Oct 31, 2005 - 8:01 pm
Hi Rose,
I've done some digging on this issue, and it seems the only browser still being maintained and improved for OS 9 is iCab.
It's currently free and can be downloaded from http://www.icab.de/dl.php
They have two versions for OS9, iCab 2.9.8 and iCab 3.0 Beta 352.
I tried hotmail with both, and the Beta352 version DOES work with hotmail, attachments and all. The only issue I had (you may not) was that if the CC field was blank, it somehow magically had random symbols and ??? in it and hotmail complained. The solution was to put a valid email address in the CC field (I just put in my own email address and deleted the extra copy from my inbox later).
OS9 is getting pretty old, and it looks like upgrading to OSX is not possible on your hardware (even if your machine would load OSX, it needs more memory than you have) so hopefully iCab will help keep your Mac useful and productive.
Let me know how you go.
All the best,
Alex.
I've done some digging on this issue, and it seems the only browser still being maintained and improved for OS 9 is iCab.
It's currently free and can be downloaded from http://www.icab.de/dl.php
They have two versions for OS9, iCab 2.9.8 and iCab 3.0 Beta 352.
I tried hotmail with both, and the Beta352 version DOES work with hotmail, attachments and all. The only issue I had (you may not) was that if the CC field was blank, it somehow magically had random symbols and ??? in it and hotmail complained. The solution was to put a valid email address in the CC field (I just put in my own email address and deleted the extra copy from my inbox later).
OS9 is getting pretty old, and it looks like upgrading to OSX is not possible on your hardware (even if your machine would load OSX, it needs more memory than you have) so hopefully iCab will help keep your Mac useful and productive.
Let me know how you go.
All the best,
Alex.
violincredible - Nov 3, 2005 - 7:16 am
Hi Rose,
Just checking that you got my suggestion about iCab, and wondering if it works for you.
Keep up the good work.
Cheers,
Alex
Just checking that you got my suggestion about iCab, and wondering if it works for you.
Keep up the good work.
Cheers,
Alex
Rose59 - Nov 3, 2005 - 6:08 pm
Hi Alex
Thanks for following up. Unfortunately no success. My husband has tried helping me to download Stuffit which I needed to open the icab network. Didn't have the application required. The long and the short of it, as this computer is about 8 years old, he's suggesting I get a new one. I really like Macs and am being insistent we continue to have 1 Mac in the house. (He was a Mac owner for over 15 years, but finally had to give it away - due to work incompatability - is now a born again IBM advocate) I'm a teacher and have so many work sheets on Claris. Also I feel I am more immune to virus's (terrorist Attack) and feel a little more protected having a Mac. Any ideas about what would be good would be great. Or any arguments to support
keeping a Mac in our house.
Tashi Deleks (Tibetan blessing)
Rose
Thanks for following up. Unfortunately no success. My husband has tried helping me to download Stuffit which I needed to open the icab network. Didn't have the application required. The long and the short of it, as this computer is about 8 years old, he's suggesting I get a new one. I really like Macs and am being insistent we continue to have 1 Mac in the house. (He was a Mac owner for over 15 years, but finally had to give it away - due to work incompatability - is now a born again IBM advocate) I'm a teacher and have so many work sheets on Claris. Also I feel I am more immune to virus's (terrorist Attack) and feel a little more protected having a Mac. Any ideas about what would be good would be great. Or any arguments to support
keeping a Mac in our house.
Tashi Deleks (Tibetan blessing)
Rose
violincredible - Nov 5, 2005 - 5:04 am
Hi Rose,
on the iCab subject, did you try downloading stuffit from http://simsub.digitalriver.com/cgi-bin/stuffit-download ?
If that doesn't work, I could mail you a copy of iCab on CD that doesn't need stuffit (I'm in Melbourne - you mentioned that you're in Australia but not where, but if it's also Melbourne-ish I'd be happy to come and fix it in person, as (a) your mission is very close to my heart and (b) I really enjoy keeping older macs useful)
If you are in a position to buy a new Mac, some arguments for doing so would be:
-as you pointed out, modern Macs are (so far) utterly immune to all known viruses (virii?);
-The elegance and useability of an integrated hardware/software solution -Apple have made an excellent and stable operating system specifically for their exceptional hardware (If you like Mac OS9, you'll love OSX);
-iTunes, iMovie, iPhoto, iDVD, iCal etc, which are brilliant, simple to use, and come free with a new Mac;
-Applecare extended warranty, which gives you 3 years of phone support and 3 years of full hardware cover- very good value at $200-$300 (they even fixed a laptop which I broke through stupidity);
-lower total cost of ownership and better product durability;
-a more consistent user interface across programs and the OS means less to learn and more productive time;
-a friendly, helpful user base (eg macosx.com) ;-)
As far as which Mac to buy, I'd say there are 3 main choices at the lower end:
1) Mac mini -cheap and small G4, you supply your own USB keyboard and mouse and any old PC monitor.(from ~$1000 inc. AppleCare)
2) eMac -no frills G4 with built-in flat CRT monitor and speakers, comes with keyboard and mouse, AppleWorks (modern verion of ClarisWorks) and Worldbook encyclopedia. (from ~$1500 inc AppleCare)
3) iMac G5 -big hard disk, G5 power, compact, fairly portable, lovely 17" or 20" LCD screen, Airport Extreme wireless, Bluetooth, remote control, built-in iSight camera, burns dual-layer DVDs, internal dialup modem costs extra or use a cheap USB modem. (from ~$2250 inc AppleCare)
3a) There are some good deals on the just-discontinued iMacs if you don't need/want Airport Extreme wireless, Bluetooth, remote control, built-in iSight camera or DL DVD burner.
In all cases I would recommend at least 512M RAM (bottom- end eMac and second-from-bottom mac mini come with 256M standard) and DEFINATELY AppleCare.
If you are near Melbourne and do decide to buy a Mac, I would be happy to track down the best deal on whichever model you're interested in (after lining up deals for several friends and family I've got pretty good at getting retailers to try and undercut each other ;-)
Hope the info helps, and do let me know if I can be of further assistance.
Tashi Deleks
Alex
on the iCab subject, did you try downloading stuffit from http://simsub.digitalriver.com/cgi-bin/stuffit-download ?
If that doesn't work, I could mail you a copy of iCab on CD that doesn't need stuffit (I'm in Melbourne - you mentioned that you're in Australia but not where, but if it's also Melbourne-ish I'd be happy to come and fix it in person, as (a) your mission is very close to my heart and (b) I really enjoy keeping older macs useful)
If you are in a position to buy a new Mac, some arguments for doing so would be:
-as you pointed out, modern Macs are (so far) utterly immune to all known viruses (virii?);
-The elegance and useability of an integrated hardware/software solution -Apple have made an excellent and stable operating system specifically for their exceptional hardware (If you like Mac OS9, you'll love OSX);
-iTunes, iMovie, iPhoto, iDVD, iCal etc, which are brilliant, simple to use, and come free with a new Mac;
-Applecare extended warranty, which gives you 3 years of phone support and 3 years of full hardware cover- very good value at $200-$300 (they even fixed a laptop which I broke through stupidity);
-lower total cost of ownership and better product durability;
-a more consistent user interface across programs and the OS means less to learn and more productive time;
-a friendly, helpful user base (eg macosx.com) ;-)
As far as which Mac to buy, I'd say there are 3 main choices at the lower end:
1) Mac mini -cheap and small G4, you supply your own USB keyboard and mouse and any old PC monitor.(from ~$1000 inc. AppleCare)
2) eMac -no frills G4 with built-in flat CRT monitor and speakers, comes with keyboard and mouse, AppleWorks (modern verion of ClarisWorks) and Worldbook encyclopedia. (from ~$1500 inc AppleCare)
3) iMac G5 -big hard disk, G5 power, compact, fairly portable, lovely 17" or 20" LCD screen, Airport Extreme wireless, Bluetooth, remote control, built-in iSight camera, burns dual-layer DVDs, internal dialup modem costs extra or use a cheap USB modem. (from ~$2250 inc AppleCare)
3a) There are some good deals on the just-discontinued iMacs if you don't need/want Airport Extreme wireless, Bluetooth, remote control, built-in iSight camera or DL DVD burner.
In all cases I would recommend at least 512M RAM (bottom- end eMac and second-from-bottom mac mini come with 256M standard) and DEFINATELY AppleCare.
If you are near Melbourne and do decide to buy a Mac, I would be happy to track down the best deal on whichever model you're interested in (after lining up deals for several friends and family I've got pretty good at getting retailers to try and undercut each other ;-)
Hope the info helps, and do let me know if I can be of further assistance.
Tashi Deleks
Alex
Rose59 - Nov 5, 2005 - 7:55 am
Dear Alex,
Thanks so much for your excellent support. Can I offer feedback to anyone? We're in Adelaide and are now the happy owners of a beautiful iMac G5. Alastair having been a Mac owner for many years spent some time researching on Thursday night and went to the Mac centre on Friday. He saw, become besotted and was quickly won over by this beautiful machine. This morning we bought a magnificent new G5 with the 3 year guarantee and have ordered the word, excel etc for a bit over $2000 with teacher discount. I've tranferred all my files and it is brilliant. I receive some free lessons too I will take advantage of once I have questions in a few weeks. So far is brilliant. Even my 15 year old IBM son is queuing up to 'play'. He and his friend will enjoy the music options, if I let them use it.
So thanks so much Alex. Let me know if I can be of help in any way.
Tashi Deleks
rose
Thanks so much for your excellent support. Can I offer feedback to anyone? We're in Adelaide and are now the happy owners of a beautiful iMac G5. Alastair having been a Mac owner for many years spent some time researching on Thursday night and went to the Mac centre on Friday. He saw, become besotted and was quickly won over by this beautiful machine. This morning we bought a magnificent new G5 with the 3 year guarantee and have ordered the word, excel etc for a bit over $2000 with teacher discount. I've tranferred all my files and it is brilliant. I receive some free lessons too I will take advantage of once I have questions in a few weeks. So far is brilliant. Even my 15 year old IBM son is queuing up to 'play'. He and his friend will enjoy the music options, if I let them use it.
So thanks so much Alex. Let me know if I can be of help in any way.
Tashi Deleks
rose
violincredible - Nov 7, 2005 - 9:05 pm
Dear Rose,
Congratulations on your cool new iMac! Sounds like you got a great deal, too.
To keep your new iMac running smoothly I strongly recommend that you repair disk permissions and run cron (maintenance) scripts about once every week or two. Sounds complicated, but very easy with a free utility called Onyx (available from http://www.titanium.free.fr/pgs/english.html )
Also, if you haven't already, I'd strongly suggest you set up a separate user account for your son (preferably without administrator privelages, just 'standard' account). That way there's no danger of 'mishaps' affecting the whole system.
Don't mean to sound preachy, but better safe than sorry (I was 15 once, too ;-)
All the best,
Tashi Deleks,
Alex.
PS I saw on the news that you have flooding over there, just hoping you're not affected.
Congratulations on your cool new iMac! Sounds like you got a great deal, too.
To keep your new iMac running smoothly I strongly recommend that you repair disk permissions and run cron (maintenance) scripts about once every week or two. Sounds complicated, but very easy with a free utility called Onyx (available from http://www.titanium.free.fr/pgs/english.html )
Also, if you haven't already, I'd strongly suggest you set up a separate user account for your son (preferably without administrator privelages, just 'standard' account). That way there's no danger of 'mishaps' affecting the whole system.
Don't mean to sound preachy, but better safe than sorry (I was 15 once, too ;-)
All the best,
Tashi Deleks,
Alex.
PS I saw on the news that you have flooding over there, just hoping you're not affected.
IF THIS IS YOUR QUESTION AND YOU WISH TO RESPOND, LOGIN HERE FIRST.
