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TICKET ARCHIVE -> Update of MacOSX 10.4.1. is not possible

marc_jag - Aug 26, 2007 - 2:43 pm

Hi,

I have iMac PowerPC G5 with MacOSX 10.4.1.
I can not update my system by using Updater directly downloaded from Apple's download site. Always I received the message about lack of free space on my hard drive which was, of course, not true.
Based on a lot of suggestions from Apple's Discussion site I made several steps:
- started up from OS X Installer disc and launched the Disk Utility from the Installer menu,
- in the Disk Utility status area I saw "verified" status,
- I repaired the disk: no errors ware reported ("no repairs were necessary"),
- I repaired permissions: process was completed successfully,
- by using Tiger Cache Cleaner I made cache cleaning.
After restart my Mac I tried to update again but without success ("not enough space on my hard drive").

Please, help me, suggest something.

Marek.

Natobasso - Aug 26, 2007 - 4:43 pm

Why not just use System Preferences/Software Update?

How much space is left on your internal hard drive?

marc_jag - Aug 28, 2007 - 5:55 pm

Of course I used System Preferences/Software Update, but I have received message: "No new software updates ware available".
Therefore I tried to use other options.

On my internal hard drive I have 101,43 GB available.

PS. Sorry for late response. I have not access to my Mac during last two days.

Marek

Natobasso - Aug 28, 2007 - 6:13 pm

Try the 10.4.1 to 10.4.2 updater, . Then maybe you can use System Prefs/Software Update from then on...
http://docs.info.apple.com/article.html?artnum=301722

Apple's update error page:
http://docs.info.apple.com/article.html?artnum=106695

If your hard drive is partitioned into more than one drive that could be a reason you're getting the insufficient memory error.

Natobasso - Aug 28, 2007 - 7:10 pm

Are you sure you don't have 10.4.10?
http://docs.info.apple.com/article.html?artnum=305533

This is the latest system for OS X and can't yet be updated.

marc_jag - Aug 29, 2007 - 3:41 pm

I am sure that I have Mac OS X 10.4.1.

Based on your suggestion I tried the 10.4.1 to 10.4.2 updater from http://docs.info.apple.com/article.html?artnum=301722 (Delta update).

Without success.

Installer informed me that: "Installing this software requires 125 MB of space" and that "You cannot install Mac OS X Update on this volume. This volume does not meet the requirements for this update."

I would like to add that Installer informed me also about internal hard drive - 148GB (101GB free).
My hard drive is not partioned into more then one drive.

Marek

Natobasso - Aug 29, 2007 - 3:56 pm

Short of reinstalling Tiger I'm at a loss. Would you like me to reopen this question for someone else to help you? Might have more success...

marc_jag - Aug 30, 2007 - 3:17 pm

OK, I will try to ask someone else.
Finaly I can reinstall my Mac OS X.

Thank you.
Marek

earthsaver - Aug 30, 2007 - 11:23 pm

I would suggest installing Applejack and running it from Single User Mode for a more complete battery of tests that might clear the glitch.

In addition, you might try using QuickInstaller or Pacifist to manually install the 10.4.10 combo update, downloaded from Apple.

- Ben

TechSupport - Sep 4, 2007 - 12:00 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=295311

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.