Ticket Options
Question Details
TICKET ARCHIVE -> Upgrading to Tiger
jerrybee - Jul 1, 2005 - 8:50 pm
I have a G4 DP Powermac @ 1.3GHz running Classic OS 9.2 and primarily OSX v 10.3.9. I recently purchased Tiger (OSX v.10.4) and tried to upgrade onto one of my internal hard drives - NOT my main hard drive, thankfully! First tries (with DVD in my CD slot and from my hard drive, and then with the DVD as the startup disk) resulted in failure as I got a message that I had to shut down my computer (a kernel problem maybe?).
I then disconnected ALL my peripherals, and tried to install using the DVD as startup and upgrade to my "other" internal hard drive. Without re-connecting the peripherals, Tiger seemed to work fine; however, when I re-connected the peripherals, the "Shut Down" message (which freezes the computer) re-appeared and I had to reboot from the DVD and go back to my hard drive which is OK using Panther. Peripherals include a USB Epson printer SP925, two firewire connections, a SCSI connector to a Iomega Zip100, and some other USB connections from a Hub.
Any idea what's causing the refusal to run on Tiger?
I then disconnected ALL my peripherals, and tried to install using the DVD as startup and upgrade to my "other" internal hard drive. Without re-connecting the peripherals, Tiger seemed to work fine; however, when I re-connected the peripherals, the "Shut Down" message (which freezes the computer) re-appeared and I had to reboot from the DVD and go back to my hard drive which is OK using Panther. Peripherals include a USB Epson printer SP925, two firewire connections, a SCSI connector to a Iomega Zip100, and some other USB connections from a Hub.
Any idea what's causing the refusal to run on Tiger?
Cheryl - Jul 1, 2005 - 8:56 pm
Jerry,
I think the trouble is with the SCSI connector for the zip drive. Do you have a SCSI card installed or are you using a SCSI/USB converter?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
I think the trouble is with the SCSI connector for the zip drive. Do you have a SCSI card installed or are you using a SCSI/USB converter?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 2, 2005 - 9:18 pm
Hi Cheryl,
Yes, I do have a SCSI card installed - it powers my Zip 100 Iomega drive. Jerry
Yes, I do have a SCSI card installed - it powers my Zip 100 Iomega drive. Jerry
Cheryl - Jul 3, 2005 - 6:52 am
Jerry,
There is a known problem with SCSI cards and zip drives (as well as scanners) and Tiger. This is what is causing the problem, but there are some work a rounds that may work in your case.
Did you install the Adaptec (PowerDomain) SCSI driver? I found three different models that have OS X updates. While the update itself is rather old, it is not installed automatically with Tiger.
2906 - http://www.macupdate.com/info.php/id/5766
2930 - http://www.macupdate.com/info.php/id/6417
39160 - http://www.macupdate.com/info.php/id/5765
If that still causes problems:
Go to system>Library>Extensions. Trash all the Adaptec files except one. Keep ADAPTEC78XXXSCSI.kext file
Repair Permissions using Disk Utility (in Applications>Utilities)
Now give it a try.
If that still causes a problem, then remove the SCSI card and purchase this:
http://www.ratocsystems.com/english/.../firerex1.html
The verdict is still out on whether it is actually the SCSI card or the SCSI Zip drive that is causing the problem. Some people have just replaced the SCSI Zip drive with a USB Zip drive and have experienced no more problems.
Let me know if one of these solutions solved your problem.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
There is a known problem with SCSI cards and zip drives (as well as scanners) and Tiger. This is what is causing the problem, but there are some work a rounds that may work in your case.
Did you install the Adaptec (PowerDomain) SCSI driver? I found three different models that have OS X updates. While the update itself is rather old, it is not installed automatically with Tiger.
2906 - http://www.macupdate.com/info.php/id/5766
2930 - http://www.macupdate.com/info.php/id/6417
39160 - http://www.macupdate.com/info.php/id/5765
If that still causes problems:
Go to system>Library>Extensions. Trash all the Adaptec files except one. Keep ADAPTEC78XXXSCSI.kext file
Repair Permissions using Disk Utility (in Applications>Utilities)
Now give it a try.
If that still causes a problem, then remove the SCSI card and purchase this:
http://www.ratocsystems.com/english/.../firerex1.html
The verdict is still out on whether it is actually the SCSI card or the SCSI Zip drive that is causing the problem. Some people have just replaced the SCSI Zip drive with a USB Zip drive and have experienced no more problems.
Let me know if one of these solutions solved your problem.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 3, 2005 - 3:26 pm
Cheryl,
This might help: Installed is an Adadaptek SCSI Card 2906; the only thing connected to it is my Iomega Zip 100 drive. My scanner is USB, and is a fairly new Epson 4180 Photo.
How about shutting down my G4 and disconnecting the SCSI device - would that work or should the card itself be removed?
Before I try your other suggestions, I'd like to try and see if the above disconnection of the SCSI drive works.
Thanks, Jerry
This might help: Installed is an Adadaptek SCSI Card 2906; the only thing connected to it is my Iomega Zip 100 drive. My scanner is USB, and is a fairly new Epson 4180 Photo.
How about shutting down my G4 and disconnecting the SCSI device - would that work or should the card itself be removed?
Before I try your other suggestions, I'd like to try and see if the above disconnection of the SCSI drive works.
Thanks, Jerry
Cheryl - Jul 3, 2005 - 8:36 pm
Jerry,
Yes, that will check to make sure it is the SCSI chain that is the culprit. Plug in everything except the Zip drive. If you are up and working, then it is the SCSI/Zip drive causing the problem.
Since you do have the Adaptec card, look for those extensions in the system>library>extensions folder. Trash everything except ADAPTEC78XXXSCSI.kext file
Shut down the computer, attache the SCSI zip drive, then start up. See if that corrected the problem.
Some people had crashes when they ejected a zip disk. As long as they kept a zip disk in the drive everything was fine. The trick was when it is time to switch disks.
Let me know how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Yes, that will check to make sure it is the SCSI chain that is the culprit. Plug in everything except the Zip drive. If you are up and working, then it is the SCSI/Zip drive causing the problem.
Since you do have the Adaptec card, look for those extensions in the system>library>extensions folder. Trash everything except ADAPTEC78XXXSCSI.kext file
Shut down the computer, attache the SCSI zip drive, then start up. See if that corrected the problem.
Some people had crashes when they ejected a zip disk. As long as they kept a zip disk in the drive everything was fine. The trick was when it is time to switch disks.
Let me know how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 3, 2005 - 8:44 pm
I shut down my Mac and disconnected the SCSI device. I then powered up in OSx10.3,9 and selected the startup disk that had OSx10.4 on it, and everything worked fine in "Tiger" mode! I tried this several times and the results were the same - SHUTDOWN with the SCSI connected and "OK" with it disconnected. I tried to download your first suggestion for the SCSI 2906 card, but was told that the file was not available.
I hate to discard my SCSI Iomega Zip 100 if there's another way I can update my software/drivers/etc. to accept the 2906 card AND my Iomega Zip 100 so it'll run on OSx10.4 as well as OS9.2 and OSx10.3.9.
Thanks again! Jerry
I hate to discard my SCSI Iomega Zip 100 if there's another way I can update my software/drivers/etc. to accept the 2906 card AND my Iomega Zip 100 so it'll run on OSx10.4 as well as OS9.2 and OSx10.3.9.
Thanks again! Jerry
Cheryl - Jul 3, 2005 - 8:58 pm
Jerry,
We have found the culprit. This is a big step toward solving the problem.
I did find the correct link for the SCSI Card driver:
You need MacOSX Driver Version 1.1 which is about 1/4 the way down on the page.
http://www.adaptec.com/worldwide/sup...oduct/AVA-2906
You do have an option to get this:
http://www.ratocsystems.com/english/.../firerex1.html
It will give you the ability to use the Zip drive.
Let me know how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
We have found the culprit. This is a big step toward solving the problem.
I did find the correct link for the SCSI Card driver:
You need MacOSX Driver Version 1.1 which is about 1/4 the way down on the page.
http://www.adaptec.com/worldwide/sup...oduct/AVA-2906
You do have an option to get this:
http://www.ratocsystems.com/english/.../firerex1.html
It will give you the ability to use the Zip drive.
Let me know how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 4, 2005 - 10:13 am
Cheryl,
Thanks; will try and advise! Jerry
Thanks; will try and advise! Jerry
jerrybee - Jul 4, 2005 - 11:12 am
Cheryl,
I downloaded an installed adaptec OSx Driver Version 1.1 on both internal hard drives; my main hard drive continues to work fine (Panther), but the Tiger 10.4 still gives me the YOU MUST SHUT DOWN YOUR COMPUTER message. I noted that version 1.1 was imbedded on OSx10.2 and later, but no mention of OSX10.4 - maybe adaptec hasn't upgraded their 2906 driver to Tiger as yet?
I then went to the Firex website - the literature for the firewire adapter says it's for OSx10.3 - but also no mention of Tiger OSX 10.4.
I downloaded an installed adaptec OSx Driver Version 1.1 on both internal hard drives; my main hard drive continues to work fine (Panther), but the Tiger 10.4 still gives me the YOU MUST SHUT DOWN YOUR COMPUTER message. I noted that version 1.1 was imbedded on OSx10.2 and later, but no mention of OSX10.4 - maybe adaptec hasn't upgraded their 2906 driver to Tiger as yet?
I then went to the Firex website - the literature for the firewire adapter says it's for OSx10.3 - but also no mention of Tiger OSX 10.4.
Cheryl - Jul 4, 2005 - 7:14 pm
Jerry,
Did you remove those files except the one?
The Firex web site has a contact page. You can ask if the device does indeed work with 10.4.
http://www.ratocsystems.com/english/...t/support.html
I think this will be your best solution.
In reflection, I think the SCSI devices will go the way of the floppy drive. Gee just when I have the SCSI magic down pat {grin}.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Did you remove those files except the one?
The Firex web site has a contact page. You can ask if the device does indeed work with 10.4.
http://www.ratocsystems.com/english/...t/support.html
I think this will be your best solution.
In reflection, I think the SCSI devices will go the way of the floppy drive. Gee just when I have the SCSI magic down pat {grin}.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 4, 2005 - 8:30 pm
Cheryl,
Thanks for the reminder. No, I hadn't removed the extra extensions. I did so, and Tiger launched fine (so far) with the SCSI connected, and I was able to open some Zip 100 disks!
Hopefully, this'll do it and I can, with a new degree of confidence, install Tiger on my main hard drive.
Many thanks for your help! Jerry
Thanks for the reminder. No, I hadn't removed the extra extensions. I did so, and Tiger launched fine (so far) with the SCSI connected, and I was able to open some Zip 100 disks!
Hopefully, this'll do it and I can, with a new degree of confidence, install Tiger on my main hard drive.
Many thanks for your help! Jerry
Cheryl - Jul 4, 2005 - 8:58 pm
Jerry,
I am glad I reminded you. I hope this will do it.
--------
Thank you for using MacOSX.com !
Cheryl
I am glad I reminded you. I hope this will do it.
--------
Thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 5, 2005 - 2:31 pm
Cheryl,
With the recent success in putting Tiger on my secondary internal drive, I thought I'd try to put in on my main hard drive. So, with everything (including the SCSI Zip drive) connected, I started up from the DVD and began the upgrade process. It didn't go far as I got the "YOU NEED TO SHUT DOWN YOUR COMPUTER" note. I did, and restarted with the SCSI disconnected - things seemed to be OK, but I was apprehensive, so I shut down again, reconnected the SCSI and started up again. No "YOU NEED TO SHUT DOWN YOUR COMPUTER" note this time. The SCSI driver has been upgraded on both internal drives and ONLY the ADAPTEC78XXSCSI.kext file remains in the system>library>extensions folder. I don't want to upgrade my hard drive to Tiger and get this SHUTDOWN note all the time - or worse, lose accessibility to my main hard drive. Any ideas? Jerry
Also: I'm at a loss as to how to get rid of the login password every time I start Tiger from my secondary internal drive.
With the recent success in putting Tiger on my secondary internal drive, I thought I'd try to put in on my main hard drive. So, with everything (including the SCSI Zip drive) connected, I started up from the DVD and began the upgrade process. It didn't go far as I got the "YOU NEED TO SHUT DOWN YOUR COMPUTER" note. I did, and restarted with the SCSI disconnected - things seemed to be OK, but I was apprehensive, so I shut down again, reconnected the SCSI and started up again. No "YOU NEED TO SHUT DOWN YOUR COMPUTER" note this time. The SCSI driver has been upgraded on both internal drives and ONLY the ADAPTEC78XXSCSI.kext file remains in the system>library>extensions folder. I don't want to upgrade my hard drive to Tiger and get this SHUTDOWN note all the time - or worse, lose accessibility to my main hard drive. Any ideas? Jerry
Also: I'm at a loss as to how to get rid of the login password every time I start Tiger from my secondary internal drive.
Cheryl - Jul 5, 2005 - 4:04 pm
Jerry,
Here I thought you had the problem licked. Just as a precaution...What SCSI ID number do you have the Zip drive set to? Change it to 5. Now give it a try.
After you installed Tiger, did you repair permissions using Disk Utility?
To change the way you log in... once you are logged in the secondary drive, go to System Preferences>Accounts. At the bottom left is Log in Options. You may need to click on that pad lock, type in your password in order to make any changes. Now - after unlocking that padlock, click on Login Options.
Here you can set it to automatically log in and select your user name. Close the pane and you should be set.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Here I thought you had the problem licked. Just as a precaution...What SCSI ID number do you have the Zip drive set to? Change it to 5. Now give it a try.
After you installed Tiger, did you repair permissions using Disk Utility?
To change the way you log in... once you are logged in the secondary drive, go to System Preferences>Accounts. At the bottom left is Log in Options. You may need to click on that pad lock, type in your password in order to make any changes. Now - after unlocking that padlock, click on Login Options.
Here you can set it to automatically log in and select your user name. Close the pane and you should be set.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 6, 2005 - 8:32 pm
Cheryl,
In answer to your questions:
• The SCSI "Target Identifier" is and has always been set to 5 on both internal hard drives (Panther and Tiger). It is also set to 5 (other option 6) on the back of the Zip 100 drive.
• I used Disk Utility to repair permissions on both the hard drive (Panther) and the secondary internal drive (Tiger). I couldn't do it with Tiger installed on the hard drive as it's not installed as yet due to the "YOU NEED TO SHUT DOWN YOUR COMPUTER" message when I tried to install it earkier on the hard drive (see my earlier report).
• On logging in on the internal with Tiger on it: I STILL have to log in my password before Tiger will launch as "user name" and "password" do not equate. I've been able to eliminate this need to type in my password when in Classic or Panther (and Jaguar before) modes but can't seem to do so now. Any ideas? (I've tried your suggestions and so far no luck in getting a password-free launch into Tiger).
Another question: This is a new revelation since I installed Tiger on my secondary internal drive:
• When I wanted the Mac to Sleep, I either selected it from the Apple Menu or hit the on/off button briefly on the computer. The screen went blank and the Mac powered down as evidenced by the stopping of the blowers that cool the unit. Now when I try to sleep the Mac on ALL drives, the screen goes blank but the blowers keep going (and exhaust warm air - this tells me that the Mac may not be properly powered down). What think ye?
Thanks, Jerry
In answer to your questions:
• The SCSI "Target Identifier" is and has always been set to 5 on both internal hard drives (Panther and Tiger). It is also set to 5 (other option 6) on the back of the Zip 100 drive.
• I used Disk Utility to repair permissions on both the hard drive (Panther) and the secondary internal drive (Tiger). I couldn't do it with Tiger installed on the hard drive as it's not installed as yet due to the "YOU NEED TO SHUT DOWN YOUR COMPUTER" message when I tried to install it earkier on the hard drive (see my earlier report).
• On logging in on the internal with Tiger on it: I STILL have to log in my password before Tiger will launch as "user name" and "password" do not equate. I've been able to eliminate this need to type in my password when in Classic or Panther (and Jaguar before) modes but can't seem to do so now. Any ideas? (I've tried your suggestions and so far no luck in getting a password-free launch into Tiger).
Another question: This is a new revelation since I installed Tiger on my secondary internal drive:
• When I wanted the Mac to Sleep, I either selected it from the Apple Menu or hit the on/off button briefly on the computer. The screen went blank and the Mac powered down as evidenced by the stopping of the blowers that cool the unit. Now when I try to sleep the Mac on ALL drives, the screen goes blank but the blowers keep going (and exhaust warm air - this tells me that the Mac may not be properly powered down). What think ye?
Thanks, Jerry
Cheryl - Jul 6, 2005 - 9:10 pm
Jerry,
All these problems point to the SCSI drive. And Tiger does not like SCSI.
I think your options are now limited to getting the FireX or a USB Zip drive.
Do you have a third party disk Utility - like Disk Warrior or TechTool Pro? {Do not use Norton Utilities on a drive that has OS X on it}. Using one of those Disk utilities to start up the computer and have it scan and repair each drive.
Have you been able to repair permissions on the Tiger drive using Disk Utility from the Applications>Utility?
I now wish I was in front of your computer so I could see first hand and get it working properly.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
All these problems point to the SCSI drive. And Tiger does not like SCSI.
I think your options are now limited to getting the FireX or a USB Zip drive.
Do you have a third party disk Utility - like Disk Warrior or TechTool Pro? {Do not use Norton Utilities on a drive that has OS X on it}. Using one of those Disk utilities to start up the computer and have it scan and repair each drive.
Have you been able to repair permissions on the Tiger drive using Disk Utility from the Applications>Utility?
I now wish I was in front of your computer so I could see first hand and get it working properly.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 7, 2005 - 12:41 pm
Hi Cheryl,
Re; your latest questions/comments:
• It looks as though I have to bite the bullet and get a USB Zip drive. Probably a 250 MB as it can also read/write my Zip 100 discs (according to Iomega) - and it's under $100 with rebate. Question: If/when I get the USB Zip drive do I have to remove the SCSI card installed (seeing as nothing'll be connected to it) or can I leave it installed?
• I DON'T have Disk Warrier or TechTool Pro - however, I have an older Norton Utilities v 6.0 that I can use as a startup disk that starts in OS 9 (Classic); with it I've been able to use Disk Doctor and Speed Disk (to optimize) without incident all my internal and external drives.
• I've been able to repair permissions on ALL my internal drives.
An earlier problem: I still can't get rid of the need to enter my password when running Tiger on my secondary internal hard drive - I've gone through the unlock padlock, etc. bit, but I still have to enter the password (I don't have to do this when starting in Classic or Panther).
Any further help in eliminating this nuisance would be appreciated.
Thanks, Jerry
Re; your latest questions/comments:
• It looks as though I have to bite the bullet and get a USB Zip drive. Probably a 250 MB as it can also read/write my Zip 100 discs (according to Iomega) - and it's under $100 with rebate. Question: If/when I get the USB Zip drive do I have to remove the SCSI card installed (seeing as nothing'll be connected to it) or can I leave it installed?
• I DON'T have Disk Warrier or TechTool Pro - however, I have an older Norton Utilities v 6.0 that I can use as a startup disk that starts in OS 9 (Classic); with it I've been able to use Disk Doctor and Speed Disk (to optimize) without incident all my internal and external drives.
• I've been able to repair permissions on ALL my internal drives.
An earlier problem: I still can't get rid of the need to enter my password when running Tiger on my secondary internal hard drive - I've gone through the unlock padlock, etc. bit, but I still have to enter the password (I don't have to do this when starting in Classic or Panther).
Any further help in eliminating this nuisance would be appreciated.
Thanks, Jerry
Cheryl - Jul 7, 2005 - 4:10 pm
Jerry,
Yes, a 250 Drive will read 100 disks. That is what I use. You can leave the SCSI card in as long as nothing is plugged into it.
Do not use Norton on any drive that has OS X installed on it. While you may not have had a problem in the past, do not chance it. Symantec has pulled all support for Disk Doctor and OS X. There were documented instances that Norton Utilities caused serious problems. Those people had to totally wipe their hard drive - losing everything and installing from scratch.
Tiger log in - once you are in Tiger, go to Home>Library>Preferences.
Trash:
com.apple.loginwindow.plist
loginwindow.plist
Go to Hard Drive>Library>Preferences
Trash:
com.apple.loginwindow.plist
loginwindow.plist
Go to Home>Library>Preferences>ByHost
Trash
loginwindow.{numbers & a few letters}.plist
Empty the trash. Now go to Accounts>Login Options. Uncheck Automatic login. Close the window. Now go back to it, and select Automatic login with your user name.
Let me know if this works.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Yes, a 250 Drive will read 100 disks. That is what I use. You can leave the SCSI card in as long as nothing is plugged into it.
Do not use Norton on any drive that has OS X installed on it. While you may not have had a problem in the past, do not chance it. Symantec has pulled all support for Disk Doctor and OS X. There were documented instances that Norton Utilities caused serious problems. Those people had to totally wipe their hard drive - losing everything and installing from scratch.
Tiger log in - once you are in Tiger, go to Home>Library>Preferences.
Trash:
com.apple.loginwindow.plist
loginwindow.plist
Go to Hard Drive>Library>Preferences
Trash:
com.apple.loginwindow.plist
loginwindow.plist
Go to Home>Library>Preferences>ByHost
Trash
loginwindow.{numbers & a few letters}.plist
Empty the trash. Now go to Accounts>Login Options. Uncheck Automatic login. Close the window. Now go back to it, and select Automatic login with your user name.
Let me know if this works.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 7, 2005 - 9:25 pm
Hi Cheryl,
It didn't work - I still have to type in my password when selecting the Tiger OS as the startup drive. Here's what happened:
• On Home>Library>Preferences: I trashed com.apple.loginwindow.plist and loginwindow.plist.
• On Hard Drive>Library>Preferences: I was able to trash com.apple.loginwindow.plist but there was no loginwindow.plist file there to trash.
• On Home>Library>Preferences>ByHost: There was no loginwindow.(numbers & a few letters).plist file there to trash.
Jerry
It didn't work - I still have to type in my password when selecting the Tiger OS as the startup drive. Here's what happened:
• On Home>Library>Preferences: I trashed com.apple.loginwindow.plist and loginwindow.plist.
• On Hard Drive>Library>Preferences: I was able to trash com.apple.loginwindow.plist but there was no loginwindow.plist file there to trash.
• On Home>Library>Preferences>ByHost: There was no loginwindow.(numbers & a few letters).plist file there to trash.
Jerry
Cheryl - Jul 8, 2005 - 9:27 am
Jerry,
Strange. A thought... what kind of install did you do with Tiger? Upgrade, Archive or clean?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Strange. A thought... what kind of install did you do with Tiger? Upgrade, Archive or clean?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 8, 2005 - 9:33 am
Hi Cheryl,
I did "Upgrade" on my secondary internal drive (it was Panther OSX v10.3.9 before); My hard drive stays at Panther OSX v 10.3.9 as I don't dare to risk upgrading it to Tiger as yet considering all the glitches experienced with the secondary drive's upgrade.
Thanks, Jerry
I did "Upgrade" on my secondary internal drive (it was Panther OSX v10.3.9 before); My hard drive stays at Panther OSX v 10.3.9 as I don't dare to risk upgrading it to Tiger as yet considering all the glitches experienced with the secondary drive's upgrade.
Thanks, Jerry
Cheryl - Jul 8, 2005 - 9:59 am
Jerry,
I think the glitches were caused by the Upgrade install. The upgrade install does give problems to some machines. Try doing an Archive and Preserve install. This will not touch the programs that you have installed, nor will it touch your Home folder. It will install a fresh System folder and rename the old one Previous System.
Start up from your Mac OS X Install DVD.
Select your language. The Welcome to the Mac OS X Installer window appears.
Click Continue. The Important Information window appears.
After reading or printing the information, click Continue. The Software License Agreement window appears.
After reading or printing the information, click Continue.
An agreement sheet appears. If you agree with the license agreement, click Agree. The Select a Destination window appears.
Click the volume that you wish to install to.
Click Options. The installation options sheet appears.
Select Archive and Install.
Select the volume which already has Mac OS X installed.
You should also select Preserve Users and Network Settings, to preserve network and Home directory settings.
Click OK.
Click Continue to begin the installation.
The only thing you need to do is a fresh install of Stuffit Expander and Anti Virus if you use them. Then remember to repair permissions. You should also get the 10.4.1 update.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
I think the glitches were caused by the Upgrade install. The upgrade install does give problems to some machines. Try doing an Archive and Preserve install. This will not touch the programs that you have installed, nor will it touch your Home folder. It will install a fresh System folder and rename the old one Previous System.
Start up from your Mac OS X Install DVD.
Select your language. The Welcome to the Mac OS X Installer window appears.
Click Continue. The Important Information window appears.
After reading or printing the information, click Continue. The Software License Agreement window appears.
After reading or printing the information, click Continue.
An agreement sheet appears. If you agree with the license agreement, click Agree. The Select a Destination window appears.
Click the volume that you wish to install to.
Click Options. The installation options sheet appears.
Select Archive and Install.
Select the volume which already has Mac OS X installed.
You should also select Preserve Users and Network Settings, to preserve network and Home directory settings.
Click OK.
Click Continue to begin the installation.
The only thing you need to do is a fresh install of Stuffit Expander and Anti Virus if you use them. Then remember to repair permissions. You should also get the 10.4.1 update.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 8, 2005 - 10:42 am
Hi Cheryl,
I tried to install Tiger on my secondary internal before attempting a hard drive Panther upgrade, with the following results:
• I started from the Install disk and got to the Select your language screen - I then got the "YOU HAVE TO SHUT DOWN ... ETC.) message. I did, and noticed that I hadn't disconnected my SCSI Zip drive. I disconnected it and tried again.
• I got as far as the installation options screen; once there, I got the option of either "Install Mac OSX for the first time" or "Erase and Install...". The "Archive and Install..." options were gray and couldn't be selected.
So, I'm assuming that I couldn't do the "Archive and Install" on my secondary internal because I ALREADY HAVE OSX 10.4.1 on it (and it runs OK - even with SCSI connected to the ZIP 100) when on that drive.
As basically nothing other than Tiger 1.4.1 is on that secondary internal, I think that I can do the "Erase and Install..." on that drive and my hard drive won't be affected. Concur?
Thanks, Jerry
I tried to install Tiger on my secondary internal before attempting a hard drive Panther upgrade, with the following results:
• I started from the Install disk and got to the Select your language screen - I then got the "YOU HAVE TO SHUT DOWN ... ETC.) message. I did, and noticed that I hadn't disconnected my SCSI Zip drive. I disconnected it and tried again.
• I got as far as the installation options screen; once there, I got the option of either "Install Mac OSX for the first time" or "Erase and Install...". The "Archive and Install..." options were gray and couldn't be selected.
So, I'm assuming that I couldn't do the "Archive and Install" on my secondary internal because I ALREADY HAVE OSX 10.4.1 on it (and it runs OK - even with SCSI connected to the ZIP 100) when on that drive.
As basically nothing other than Tiger 1.4.1 is on that secondary internal, I think that I can do the "Erase and Install..." on that drive and my hard drive won't be affected. Concur?
Thanks, Jerry
Cheryl - Jul 8, 2005 - 10:50 am
Jerry,
Because you got the message "Install Mac OS X for the first time" tells me that something serious is wrong with that Tiger install the first time. It does not recognize that you have 10.4 installed already.
As long as you have nothing on that drive, go ahead and do the Erase and install.
p.s. you have to remember to disconnect the SCSI zip before working with Tiger.
Keep me posted on how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Because you got the message "Install Mac OS X for the first time" tells me that something serious is wrong with that Tiger install the first time. It does not recognize that you have 10.4 installed already.
As long as you have nothing on that drive, go ahead and do the Erase and install.
p.s. you have to remember to disconnect the SCSI zip before working with Tiger.
Keep me posted on how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 8, 2005 - 2:17 pm
Hi Cheryl.
I erred earlier. I THOUGHT I was attempting to install Tiger on my secondary internal but had incorrectly selected a tertiary internal I use for storage that doesn't have an OS on it.
I then went through the process you suggested to "Archive and Install..." and installation proceeded satisfactorily. I also repaired permissions and installed Tiger v 10.4.1.
I STILL can't get rid of the need to enter a password though. As you and I discussed earlier, there is no "loginwindow.plist" in the Hard DriveLibrary>Preferences file, and there is no "loginwindow.(numbers & a few letters).plist" in the Home>Library>Preferences>ByHost file; therefore, I can't trash what's not there, the result being I still have to type in my password whenever I'm in Tiger on the secondary internal drive. Can you help further?
Thanks, Jerry
PS: SCSI is and will remain OFF until I get my new USB Zip 250 drive
I erred earlier. I THOUGHT I was attempting to install Tiger on my secondary internal but had incorrectly selected a tertiary internal I use for storage that doesn't have an OS on it.
I then went through the process you suggested to "Archive and Install..." and installation proceeded satisfactorily. I also repaired permissions and installed Tiger v 10.4.1.
I STILL can't get rid of the need to enter a password though. As you and I discussed earlier, there is no "loginwindow.plist" in the Hard DriveLibrary>Preferences file, and there is no "loginwindow.(numbers & a few letters).plist" in the Home>Library>Preferences>ByHost file; therefore, I can't trash what's not there, the result being I still have to type in my password whenever I'm in Tiger on the secondary internal drive. Can you help further?
Thanks, Jerry
PS: SCSI is and will remain OFF until I get my new USB Zip 250 drive
Cheryl - Jul 8, 2005 - 3:47 pm
Jerry,
Just so I am on the same page, it is when you start up with the Tiger drive that you get the Login Window.
Try this:
From the Apple menu, choose System Preferences.
From the View menu, choose Accounts.
Click Login Options. If it is dimmed ("grayed out"), you probably need to authenticate—click the lock icon at the bottom of the window.
Deselect the "Automatically log in as" option.
Close the System Preferences window.
Open System Preferences again, and go back to Accounts preferences.
Click Login Options again.
Enable the "Automatically log in as" option.
Select the account to automatically log in as.
Enter your password, then click OK.
I know it looks like exactly what I stated before, but try it. Second time may be the charm.
One more thing to check. Go to System Preferences>Security.
Do not turn FileVault on --- but check the boxes below that. All should be unchecked.
Now see if it works.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Just so I am on the same page, it is when you start up with the Tiger drive that you get the Login Window.
Try this:
From the Apple menu, choose System Preferences.
From the View menu, choose Accounts.
Click Login Options. If it is dimmed ("grayed out"), you probably need to authenticate—click the lock icon at the bottom of the window.
Deselect the "Automatically log in as" option.
Close the System Preferences window.
Open System Preferences again, and go back to Accounts preferences.
Click Login Options again.
Enable the "Automatically log in as" option.
Select the account to automatically log in as.
Enter your password, then click OK.
I know it looks like exactly what I stated before, but try it. Second time may be the charm.
One more thing to check. Go to System Preferences>Security.
Do not turn FileVault on --- but check the boxes below that. All should be unchecked.
Now see if it works.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 8, 2005 - 4:47 pm
Cheryl,
In answer to your question "...it is when you start up with the Tiger drive that you get the Login Window...", the answer is yes - other startup systems work without the password being required on startup. I'll try your suggestions and get back to you.
Another question: When I finally get around to upgrading my hard drive from Panther to Tiger, I believe that I would do the "Archive and install..." option as I want to keep all my Desktop info and other stuff there when I restart to Tiger on the hard drive. Is this correct?
Jerry
In answer to your question "...it is when you start up with the Tiger drive that you get the Login Window...", the answer is yes - other startup systems work without the password being required on startup. I'll try your suggestions and get back to you.
Another question: When I finally get around to upgrading my hard drive from Panther to Tiger, I believe that I would do the "Archive and install..." option as I want to keep all my Desktop info and other stuff there when I restart to Tiger on the hard drive. Is this correct?
Jerry
Cheryl - Jul 8, 2005 - 5:44 pm
Jerry,
Yes, you are correct. An archive and preserve will not touch your applications or home folder.
{crossing fingers that things go well}
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Yes, you are correct. An archive and preserve will not touch your applications or home folder.
{crossing fingers that things go well}
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 8, 2005 - 7:35 pm
Cheryl,
I went through all your suggested "Try this" and "One more thing to check..." suggestions, but still have to use my password at Tiger startup.
One thing I noted (the last 2 steps of your "Try this" suggestion):
• When I got to the "Select the account to automatically log in as" step, there appeared a blank where my name usually is and an up or down arrow on the right that didn't allow me to do or add anything. The next step: "Enter your password, then click OK" couldn't be accomplished until I double clicked to get my name back in the block, went through the padlock excercise again to type in my password, and exited the Preferences. On shutdown and then restart, back came the need to type in my password.
Jerry
I went through all your suggested "Try this" and "One more thing to check..." suggestions, but still have to use my password at Tiger startup.
One thing I noted (the last 2 steps of your "Try this" suggestion):
• When I got to the "Select the account to automatically log in as" step, there appeared a blank where my name usually is and an up or down arrow on the right that didn't allow me to do or add anything. The next step: "Enter your password, then click OK" couldn't be accomplished until I double clicked to get my name back in the block, went through the padlock excercise again to type in my password, and exited the Preferences. On shutdown and then restart, back came the need to type in my password.
Jerry
Cheryl - Jul 9, 2005 - 5:47 am
Jerry,
I recall reading something about automatic log in did not work on slave drives, but I can't find it now. This could be the case and it will not allow you to log in automatically.
Did you repair permissions on that drive?
Start up with the OS X DVD {Tiger} , and do not click on the installer screen. Instead go to the Installer menu and select Disk utility.
When that opens click on the second icon at the top left, then click on Repair Disk at the bottom right.
Watch the activity screen. If it does any repairs - you will need to click on the Repair Disk button a second time after the first pass is done. The object is to make sure it finds all the problems and repairs them. You may need to hit that button a third or fourth time to get no references to repairs made.
Now click on Repair Permissions.
When that is done, quit Disk utility and restart the computer.
Now give it a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
I recall reading something about automatic log in did not work on slave drives, but I can't find it now. This could be the case and it will not allow you to log in automatically.
Did you repair permissions on that drive?
Start up with the OS X DVD {Tiger} , and do not click on the installer screen. Instead go to the Installer menu and select Disk utility.
When that opens click on the second icon at the top left, then click on Repair Disk at the bottom right.
Watch the activity screen. If it does any repairs - you will need to click on the Repair Disk button a second time after the first pass is done. The object is to make sure it finds all the problems and repairs them. You may need to hit that button a third or fourth time to get no references to repairs made.
Now click on Repair Permissions.
When that is done, quit Disk utility and restart the computer.
Now give it a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 9, 2005 - 11:03 am
Cheryl,
Yes, I had earlier repaired Permissions on all 3 of my internal drives.
I followed your instructions and started up from the Tiger DVD, selected the Tiger internal drive and did Disk Check - twice, as both times I got the message "No repairs were necessary". I then did the Repair Permissions; only one entry appeared: "Permissions differ on /Library". They were corrected (ie. "Should be drwxrwxr-t"; "They are drwxrxr-x") to the proper permission.
Computer restart on the Tiger internal drive STILL requires the password that I can't seem to eliminate under my name.
Jerry
Yes, I had earlier repaired Permissions on all 3 of my internal drives.
I followed your instructions and started up from the Tiger DVD, selected the Tiger internal drive and did Disk Check - twice, as both times I got the message "No repairs were necessary". I then did the Repair Permissions; only one entry appeared: "Permissions differ on /Library". They were corrected (ie. "Should be drwxrwxr-t"; "They are drwxrxr-x") to the proper permission.
Computer restart on the Tiger internal drive STILL requires the password that I can't seem to eliminate under my name.
Jerry
Cheryl - Jul 9, 2005 - 4:56 pm
Jerry,
I think this is because you can only select automatic log in on the master drive.
Let me do some further digging on this.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
I think this is because you can only select automatic log in on the master drive.
Let me do some further digging on this.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Cheryl - Jul 9, 2005 - 8:22 pm
Jerry,
Do you have two video cards installed? If so, do you use both of them?
If you only use one, remove the unused one, then give the Tiger drive a try. You may need to so to the login options, uncheck automatic login, close the window, then go back and set it for auto log in.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Do you have two video cards installed? If so, do you use both of them?
If you only use one, remove the unused one, then give the Tiger drive a try. You may need to so to the login options, uncheck automatic login, close the window, then go back and set it for auto log in.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 9, 2005 - 8:46 pm
Hi Cheryl,
If I can only select automatic log on the master (my hard) drive, then when I upgrade that hard drive from Panther to Tiger, it should then automatically start ie. without having to use the password -- correct?
On the video cards, I have the card that was in the machine installed as well as an ATI Radeon 9200 MAC 128MB that I needed because the Rage 128 (I believe) card was too slow to run many applications/games/etc. I don't know which is "on line", being used, and when. Also, on my hard drive's Panther OS, when I hit "more info" on the "About this Mac" screen, I get the spinning wheel that never stops. I can get the details of the "more info" if I'm in Tiger or Classic modes though.
Jerry
If I can only select automatic log on the master (my hard) drive, then when I upgrade that hard drive from Panther to Tiger, it should then automatically start ie. without having to use the password -- correct?
On the video cards, I have the card that was in the machine installed as well as an ATI Radeon 9200 MAC 128MB that I needed because the Rage 128 (I believe) card was too slow to run many applications/games/etc. I don't know which is "on line", being used, and when. Also, on my hard drive's Panther OS, when I hit "more info" on the "About this Mac" screen, I get the spinning wheel that never stops. I can get the details of the "more info" if I'm in Tiger or Classic modes though.
Jerry
Cheryl - Jul 9, 2005 - 8:54 pm
Jerry,
When you click on more info from About this Mac, it is really opening System Profiler. Just go to Applications>Utilities and start up System Profiler.
Some people (from Apple's discussion board) found that when the removed the Rage128 and just used the Radeon card, everything started working properly.
We just keep on finding more little quirks that need adjusting on your machine. I do hope this is the final one.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
When you click on more info from About this Mac, it is really opening System Profiler. Just go to Applications>Utilities and start up System Profiler.
Some people (from Apple's discussion board) found that when the removed the Rage128 and just used the Radeon card, everything started working properly.
We just keep on finding more little quirks that need adjusting on your machine. I do hope this is the final one.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 9, 2005 - 9:09 pm
Cheryl,
I've tried (and just re-tried) the "Applications>Utilities start up System Profiler..." route and it won't work. I'm in Panther on my hard drive, and the previous version (Jaguar) worked fine, and I got all the detailed data on the "more info" querie; but no such luck on the Panther hard drive OS.
I'll try removing the original Rage 128 card and see what happens.
Jerry
I've tried (and just re-tried) the "Applications>Utilities start up System Profiler..." route and it won't work. I'm in Panther on my hard drive, and the previous version (Jaguar) worked fine, and I got all the detailed data on the "more info" querie; but no such luck on the Panther hard drive OS.
I'll try removing the original Rage 128 card and see what happens.
Jerry
Cheryl - Jul 9, 2005 - 9:25 pm
Jerry,
That is not the way System Profiler is suppose to work, but then you know that already. Do you remember what kind of install you did for Panther?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
That is not the way System Profiler is suppose to work, but then you know that already. Do you remember what kind of install you did for Panther?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 9, 2005 - 9:31 pm
I don't remember exactly. although everything seemed to work OK at the time. I had the 3 Panther v 10.3 disks, and then upgraded to 10.3.9 via Apple's website download.
Jerry
Jerry
Cheryl - Jul 9, 2005 - 9:44 pm
Jerry,
Let's get the Tiger side working first. Then we can tackle the Panther.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Let's get the Tiger side working first. Then we can tackle the Panther.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 10, 2005 - 8:21 pm
Cheryl,
IT WORKED! Removing the Rage 128 Card and going through the resetting of the Login did it, and the Tiger drive comes on as a startup disk without having to enter a password!
Can you now guide me in fixing the inability to use the System Profiler for my present hard drives which uses the Panther OS?
Jerry
IT WORKED! Removing the Rage 128 Card and going through the resetting of the Login did it, and the Tiger drive comes on as a startup disk without having to enter a password!
Can you now guide me in fixing the inability to use the System Profiler for my present hard drives which uses the Panther OS?
Jerry
Cheryl - Jul 10, 2005 - 8:42 pm
Jerry,
Great ! That is good news. Odd that a video card would cause a simple log in problem.
System Profiler: Go to the Panther hard drive>System folder - with the X on the folder> Library>System Profiler. How many folders do you have in there?
You should have 16 folders all with different names but starting with SP.
Each one should have a contents folder and within that two more folders and two .plist files. Trash the two .plist files from each one.
Empty the trash. Now give System Profiler a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Great ! That is good news. Odd that a video card would cause a simple log in problem.
System Profiler: Go to the Panther hard drive>System folder - with the X on the folder> Library>System Profiler. How many folders do you have in there?
You should have 16 folders all with different names but starting with SP.
Each one should have a contents folder and within that two more folders and two .plist files. Trash the two .plist files from each one.
Empty the trash. Now give System Profiler a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 10, 2005 - 9:47 pm
Cheryl,
In all of the 16 folders, all I have is .plist info and versionplist folders. Are these the ones I should trash?
Jerry
In all of the 16 folders, all I have is .plist info and versionplist folders. Are these the ones I should trash?
Jerry
Cheryl - Jul 11, 2005 - 8:21 am
Jerry,
Yes, those are the two files in each folder that need to be trashed.
Let me know if this solves the problem.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Yes, those are the two files in each folder that need to be trashed.
Let me know if this solves the problem.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 11, 2005 - 10:01 am
Cheryl.
Trashing the [(16 x 2) = 32] files didn't work, and I still have the "spinning wheel" when I hit the "more info" in the "about this mac" window - even after a restart.
jerry
PS. I did get practice on typing in my password - once for each file before it would allow me to put it in the trash.
Trashing the [(16 x 2) = 32] files didn't work, and I still have the "spinning wheel" when I hit the "more info" in the "about this mac" window - even after a restart.
jerry
PS. I did get practice on typing in my password - once for each file before it would allow me to put it in the trash.
Cheryl - Jul 11, 2005 - 10:30 am
Jerry,
What exact version of Panther are you using? 10.3.____ ?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
What exact version of Panther are you using? 10.3.____ ?
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 11, 2005 - 11:23 am
Cheryl,
the last one: 10.3.9.
jerry
the last one: 10.3.9.
jerry
Cheryl - Jul 11, 2005 - 1:35 pm
Jerry,
You have stumped me on this one. I have not found any reason why System Profiler would not start up properly. I also have not found any solution.
Since System Profiler is part of the OS, {and I cringe as I type this} the only viable way to correct it is to do an Archive and preserve install of Panther on that drive.
Then use the 10.3.9 combo update to get all the updates.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
You have stumped me on this one. I have not found any reason why System Profiler would not start up properly. I also have not found any solution.
Since System Profiler is part of the OS, {and I cringe as I type this} the only viable way to correct it is to do an Archive and preserve install of Panther on that drive.
Then use the 10.3.9 combo update to get all the updates.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 11, 2005 - 8:20 pm
Cheryl,
I can live with the inability to use System Profiler on my Panther hard drive as I can get the info when I startup either in Classic (OS 9.2) or in Tiger (on my secondary internal hard drive).
Ultimately, I want to install Tiger on my main hard drive so that both internals have the same OS. You've helped me immeasurably in de-glitching all the problem I've had getting it on the secondary internal. On 8 July (@ 9:59am)(talking about the secondary internal) you said to do an Archive and Preserve install from the DVD, which I did successfully. For my hard drive, I now want to preserve my desktop, etc. that's now Panther-based, and have it appear unchanged when I startup after upgrading to Tiger on the hard drive. Should I disconnect EVERYTHING external to the Mac (USB, Firewire, mikes, etc) or can I leave them hooked up.
Many thanks! Jerry
I can live with the inability to use System Profiler on my Panther hard drive as I can get the info when I startup either in Classic (OS 9.2) or in Tiger (on my secondary internal hard drive).
Ultimately, I want to install Tiger on my main hard drive so that both internals have the same OS. You've helped me immeasurably in de-glitching all the problem I've had getting it on the secondary internal. On 8 July (@ 9:59am)(talking about the secondary internal) you said to do an Archive and Preserve install from the DVD, which I did successfully. For my hard drive, I now want to preserve my desktop, etc. that's now Panther-based, and have it appear unchanged when I startup after upgrading to Tiger on the hard drive. Should I disconnect EVERYTHING external to the Mac (USB, Firewire, mikes, etc) or can I leave them hooked up.
Many thanks! Jerry
Cheryl - Jul 11, 2005 - 8:36 pm
Jerry,
Before you install Tiger, eject/dismount all external devices - especially Firewire devices. Your USB devices (printer) can stay connected.
When you start up with the DVD, before you click on the installation screen, go to the Installer Menu and select Disk Utility. Have it repair the drive (if it does any repairs - have it repair again) and repair permissions.
Then Quit Disk Utility and follow the prompts to install. You want to do an Archive and Preserve. This will keep your desktop as is. It will not touch any of the applications you have installed, nor your Home folder. Remember to include your printer driver under Custom install.
You will need to download and install Stuffit Expander if you use it. Any Anti Virus programs will have to be re-installed also. One point Norton Anti Virus v. 9 does not work well with Tiger. They did release a new version - but you must buy it.
I did find a free anti virus that does work well in scanning the drive at specific times. ClamXav. If you are interested, I can get the direct link for you.
After install, you need to go to Applications>Utilities and run Disk Utility to repair permissions.
You will have a Previous System folder on your hard drive. It will have System and Library in it. You need to go to Library>Receipts. Move over from previous to new the packages to iTunes, iDVD, iLife, iPhoto, etc
Software Update looks for these to check for updates. That is all you need to do.
Software update will have 10.4.1 and a security update.
Let me know how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
Before you install Tiger, eject/dismount all external devices - especially Firewire devices. Your USB devices (printer) can stay connected.
When you start up with the DVD, before you click on the installation screen, go to the Installer Menu and select Disk Utility. Have it repair the drive (if it does any repairs - have it repair again) and repair permissions.
Then Quit Disk Utility and follow the prompts to install. You want to do an Archive and Preserve. This will keep your desktop as is. It will not touch any of the applications you have installed, nor your Home folder. Remember to include your printer driver under Custom install.
You will need to download and install Stuffit Expander if you use it. Any Anti Virus programs will have to be re-installed also. One point Norton Anti Virus v. 9 does not work well with Tiger. They did release a new version - but you must buy it.
I did find a free anti virus that does work well in scanning the drive at specific times. ClamXav. If you are interested, I can get the direct link for you.
After install, you need to go to Applications>Utilities and run Disk Utility to repair permissions.
You will have a Previous System folder on your hard drive. It will have System and Library in it. You need to go to Library>Receipts. Move over from previous to new the packages to iTunes, iDVD, iLife, iPhoto, etc
Software Update looks for these to check for updates. That is all you need to do.
Software update will have 10.4.1 and a security update.
Let me know how you do.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 12, 2005 - 11:46 am
Cheryl,
Another problem just came up - why, I have no idea. Here it is:
• I use Quicken98 for my financial stuff. It runs on the Classic OS (9.2) and usually works fine. I tried to print some checks and I got the note "Printerproxy has unexpectedly quit..." - the same thing came up when I tried to print a Quicken financial page. However, the printer (an Epson Stylus Photo 925) works great on other print jobs, so I think that there's a printer selection problem somewhere because I get an older screen when I'm given portrait or landscape printing options (not the one I'm used to).
jerry
Another problem just came up - why, I have no idea. Here it is:
• I use Quicken98 for my financial stuff. It runs on the Classic OS (9.2) and usually works fine. I tried to print some checks and I got the note "Printerproxy has unexpectedly quit..." - the same thing came up when I tried to print a Quicken financial page. However, the printer (an Epson Stylus Photo 925) works great on other print jobs, so I think that there's a printer selection problem somewhere because I get an older screen when I'm given portrait or landscape printing options (not the one I'm used to).
jerry
Cheryl - Jul 12, 2005 - 4:47 pm
Jerry,
We have to stop meeting like this. My husband is getting suspicious. :-)
I am assuming that you do have the printer installed on the Classic side.
While in Classic, go to the Chooser - and at the same time you select the Chooser hold down the option and Apple keys. As you release the mouse button(still holding down those keys), you should hear an alert. Now release the keys and the Chooser will com up. Select the printer and the port. Make sure Apple Talk is inactive.
Now give it a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
We have to stop meeting like this. My husband is getting suspicious. :-)
I am assuming that you do have the printer installed on the Classic side.
While in Classic, go to the Chooser - and at the same time you select the Chooser hold down the option and Apple keys. As you release the mouse button(still holding down those keys), you should hear an alert. Now release the keys and the Chooser will com up. Select the printer and the port. Make sure Apple Talk is inactive.
Now give it a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 12, 2005 - 10:42 pm
Cheryl,
PLEEEEEEEEZE ask your hubby to be patient - we'll work this out as with the previous problems.
I started up in Classic mode, followed your instructions, and gave it a try. Same result, ie.I selected a check to print, got the message "Quicken attempted to print check number 6452. Did the check print correctly?" (followed by the "No" "Yes" blocks). Then the message appeared (as before) "The application PrinterProxy has unexpectedly quit. The system and other applications have not been affected. Would you like to submit a bug report to Apple?" (Followed by "Submit Report" and "Cancel" options). I hit "Cancel" as I had earlier selected the "Submit Report" option with no feedback to date.
Jerry
PLEEEEEEEEZE ask your hubby to be patient - we'll work this out as with the previous problems.
I started up in Classic mode, followed your instructions, and gave it a try. Same result, ie.I selected a check to print, got the message "Quicken attempted to print check number 6452. Did the check print correctly?" (followed by the "No" "Yes" blocks). Then the message appeared (as before) "The application PrinterProxy has unexpectedly quit. The system and other applications have not been affected. Would you like to submit a bug report to Apple?" (Followed by "Submit Report" and "Cancel" options). I hit "Cancel" as I had earlier selected the "Submit Report" option with no feedback to date.
Jerry
Cheryl - Jul 13, 2005 - 8:45 am
Jerry,
This can be caused by Quicken's backup file or preference file or the printer proxy pref file.
Let's try the printer prefs first.
Go to Home>Library>Preferences.
If you don't have that folder set to view as list, do so as it makes it so much easier to find files because it puts everything in alpha order.
Locate and trash the following:
com.apple.print.PrinterProxy.plist
com.apple.print.PrinterProxy.name of printer.plist
Empty the trash, now give it a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
This can be caused by Quicken's backup file or preference file or the printer proxy pref file.
Let's try the printer prefs first.
Go to Home>Library>Preferences.
If you don't have that folder set to view as list, do so as it makes it so much easier to find files because it puts everything in alpha order.
Locate and trash the following:
com.apple.print.PrinterProxy.plist
com.apple.print.PrinterProxy.name of printer.plist
Empty the trash, now give it a try.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 13, 2005 - 3:10 pm
Cheryl,
You did it - again! of the files com.apple.print.PrinterProxy.plist
com.apple.print.PrinterProxy.name of printer.plist,
I didn't have the first, but did have the second, which I trashed. Then selecting the correct printer from Chooser, the problem seems to be solved!
Thanks AGAIN! Jerry
You did it - again! of the files com.apple.print.PrinterProxy.plist
com.apple.print.PrinterProxy.name of printer.plist,
I didn't have the first, but did have the second, which I trashed. Then selecting the correct printer from Chooser, the problem seems to be solved!
Thanks AGAIN! Jerry
Cheryl - Jul 13, 2005 - 3:24 pm
Jerry,
I am glad you are good to go. - paying your bills that is.
I am going to close this question. If any of these problems come back, you can re open it --- or start a new question if it is something different.
--------
Thank you for using MacOSX.com !
Cheryl
I am glad you are good to go. - paying your bills that is.
I am going to close this question. If any of these problems come back, you can re open it --- or start a new question if it is something different.
--------
Thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 13, 2005 - 8:04 pm
Hi again Cheryl,
I got your closeout e-mail and provided feedback. However, there are 2 new problems, as follows:
• Using the Install disk as the startup disk, I tried today to do a Disk First Aid on my two internal hard drives (ie. the hard drive (Panther) and what I call the secondary internal (Tiger)). I did a repair permissions on both without incident. The Repair Disk went fine on my hard drive with no problems found; however, when I tried to do this on the secondary internal, the following occurred:
Everything proceeded per the blue status bar until almost the end - (it was in the checking the catalog hierarchy phase) when all the status report letters turned red. They said: "invalid key length. Error: The underlying task reported failure on exit. and the disk couldn't be repaired". Fortunately, this is NOT as yet my main hard drive. Can you help me here?
The second problem involves putting the mac to sleep. It has occurred only recently. When I hit sleep (either from the apple pull down menu or by pushing the on/off on the front of the G4), the screen goes blank but I can still hear the cooling fans running, the indicator on the front doesn't oscillate from dim to bright as it's supposed to do. This tells me that the mac's still awake even though the screen is dark. Before this happened, there would be a true power down - fans off, no heat coming from the back of the mac, etc. Also, wakeup was simple: just hit any key or tap the mouse. Now, wakeup is lethargic at best.
jerry
I got your closeout e-mail and provided feedback. However, there are 2 new problems, as follows:
• Using the Install disk as the startup disk, I tried today to do a Disk First Aid on my two internal hard drives (ie. the hard drive (Panther) and what I call the secondary internal (Tiger)). I did a repair permissions on both without incident. The Repair Disk went fine on my hard drive with no problems found; however, when I tried to do this on the secondary internal, the following occurred:
Everything proceeded per the blue status bar until almost the end - (it was in the checking the catalog hierarchy phase) when all the status report letters turned red. They said: "invalid key length. Error: The underlying task reported failure on exit. and the disk couldn't be repaired". Fortunately, this is NOT as yet my main hard drive. Can you help me here?
The second problem involves putting the mac to sleep. It has occurred only recently. When I hit sleep (either from the apple pull down menu or by pushing the on/off on the front of the G4), the screen goes blank but I can still hear the cooling fans running, the indicator on the front doesn't oscillate from dim to bright as it's supposed to do. This tells me that the mac's still awake even though the screen is dark. Before this happened, there would be a true power down - fans off, no heat coming from the back of the mac, etc. Also, wakeup was simple: just hit any key or tap the mouse. Now, wakeup is lethargic at best.
jerry
Cheryl - Jul 13, 2005 - 8:39 pm
Jerry,
When Disk Utility can not repair the drive it is time to use Disk Warrior or TechTool Pro.
Disk Warrior - http://www.alsoft.com/DiskWarrior/index.html
TechTool Pro
http://www.micromat.com/tt_pro_4/tt_pro_4.html
I personally use Disk Warrior.
Sleep problem: Did you check the Energy Saver panel? I tried scanning back to our conversations for the past 12 days and couldn't find it, but I thought we set Energy Saver to just sleep the monitor and not the hard drive.
Also check the Options of Energy Saver and uncheck all the boxes.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
When Disk Utility can not repair the drive it is time to use Disk Warrior or TechTool Pro.
Disk Warrior - http://www.alsoft.com/DiskWarrior/index.html
TechTool Pro
http://www.micromat.com/tt_pro_4/tt_pro_4.html
I personally use Disk Warrior.
Sleep problem: Did you check the Energy Saver panel? I tried scanning back to our conversations for the past 12 days and couldn't find it, but I thought we set Energy Saver to just sleep the monitor and not the hard drive.
Also check the Options of Energy Saver and uncheck all the boxes.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
jerrybee - Jul 28, 2005 - 10:06 pm
Hi Cheryl, I'm back (my best to your hubby)!
Thanks to your help. I have successfully installed Tiger (up to v 10.4.2) on my hard drive as well as on my secondary internal drive, and everything works fine!
During one of our earlier transmissions, you mentioned an Anti-virus "...that does work well in scanning the drive at specific times. ClamXav. If you are interested, I can get the direct link for you...". PLEASE SO ADVISE.
Also, I bought "Diskwarrior" - my only comment: WOW!! (Arriverderci Norton Utilities!).
Thanks again! jerry at karmghia68@aol.com
Thanks to your help. I have successfully installed Tiger (up to v 10.4.2) on my hard drive as well as on my secondary internal drive, and everything works fine!
During one of our earlier transmissions, you mentioned an Anti-virus "...that does work well in scanning the drive at specific times. ClamXav. If you are interested, I can get the direct link for you...". PLEASE SO ADVISE.
Also, I bought "Diskwarrior" - my only comment: WOW!! (Arriverderci Norton Utilities!).
Thanks again! jerry at karmghia68@aol.com
Cheryl - Jul 29, 2005 - 8:16 am
Jerry,
I am glad that you are working smoothly with Tiger.
The link to ClamXav is here:
http://www.markallan.co.uk/clamXav/
Use the download link- and get the ClamXav + backend. Then you will be all set.
Read the documentation link before you set it up. It will give you the hints you need - like to do use Quarantine. You will be sorry if you do as it really quarantines well.
You also want to schedule it to do a scheduled scan. It does this in the background and works well.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
I am glad that you are working smoothly with Tiger.
The link to ClamXav is here:
http://www.markallan.co.uk/clamXav/
Use the download link- and get the ClamXav + backend. Then you will be all set.
Read the documentation link before you set it up. It will give you the hints you need - like to do use Quarantine. You will be sorry if you do as it really quarantines well.
You also want to schedule it to do a scheduled scan. It does this in the background and works well.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !
Cheryl
IF THIS IS YOUR QUESTION AND YOU WISH TO RESPOND, LOGIN HERE FIRST.
