Willrollo - Jan 27, 2006 - 10:50 am
A week ago my isync and Installer stopped working.
baldprof - Jan 28, 2006 - 5:34 pm
There are some options to try:
1. Most basic: Repair permissions. Run Disk Utility , click First Aid, and select Repair permissions.
2. Step 2: Navigate to user home directory>Library>Preferences. Find these two files and drag them to the trash
com.apple.isync.plist
and
com.apple.installer.plist
Then reboot and try to run both of those programs.
3. Most involved: Boot from your OS X disk. Select Utilities from the mneu at the top of the screen, then select Disk Utility. Click First Aid as before, only this time select Repair Disk. If the porcedure reports that errors were found, rerun the procedure until you get the message that no errors were found. The do the Repair Permissions thing, and then restart normally.
Let me know if this helps.
Willrollo - Jan 29, 2006 - 6:16 am
All works now thank you - Had to boot fromos disk and repair deisk from there. However, when starting up computer a little picture of a folder appears with a question mark on it Which then switches to the finder logo, just before the Big apple sign appears. any ideas why this is?
baldprof - Jan 29, 2006 - 8:05 am
I would guess that you also have OS 9 installed on this computer. You haven't stated which kind of Mac you have, but I am guessing it might be one that could boot into OS 9, although not necessarily.
I believe the Mac is trying to decide which the valid startup folder is, and chooses OS X. That's probably why you see the question mark at first, but then it eventually starts in OS X.
Here's a page which may be valid:
http://docs.info.apple.com/article.html?artnum=58042
What you need to do is hold down the X key when the computer boots. That should tell it to always start up using OS X.
If that doesn't work, then you nay need to reinstall OS X.
Willrollo - Jan 29, 2006 - 8:33 am
thank you - in fact i have a imac g5 with OSX. i did have to archive and install to remedy my harddisk problem. (now verifies fine with no errors in red). But the side affect from this has been the question mark as outlined in previous question. What do you think? thank you for your help
baldprof - Jan 29, 2006 - 8:44 am
I am not sure. I'll re-open this question just in case someone else knows.
Willrollo - Jan 29, 2006 - 9:34 am
its okay - i have jsut reset the Pvram thing as outlined in the apples help pages. now seems to be okay. thank you for your help.
TechSupport - Feb 1, 2006 - 10:30 am
This ticket has been moved to the open forums for more exposure.
Please follow this link:
http://www.macosx.com/forums/showthread.php?t=267612