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TICKET ARCHIVE -> Where is the window info info bar of the system preference ?
Henri Sizaret - Jul 15, 2006 - 5:16 pm
As of Mac OS 10.4, the toolbar of the System Preferences Window is gone.
How can I get it back ?
Thx !
Hardware:
Hardware Overview:
Machine Name: Power Mac G5
Machine Model: PowerMac7,2
CPU Type: PowerPC 970 (2.2)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 1 GB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.4f0
Software:
System Software Overview:
System Version: Mac OS X 10.4.7 (8J135)
Kernel Version: Darwin 8.7.0
How can I get it back ?
Thx !
Hardware:
Hardware Overview:
Machine Name: Power Mac G5
Machine Model: PowerMac7,2
CPU Type: PowerPC 970 (2.2)
Number Of CPUs: 2
CPU Speed: 1.8 GHz
L2 Cache (per CPU): 512 KB
Memory: 1 GB
Bus Speed: 900 MHz
Boot ROM Version: 5.1.4f0
Software:
System Software Overview:
System Version: Mac OS X 10.4.7 (8J135)
Kernel Version: Darwin 8.7.0
Cheryl - Jul 16, 2006 - 5:34 am
The title bar in system Preferences is changed slightly in 10.4. You should have the three dots at the far left (red, yellow & green), a button that says Show All, and the find/search window at the far right.
Is that what you show in your System Preferences title bar? If so, that is what you get with 10.4.
Cheryl
Is that what you show in your System Preferences title bar? If so, that is what you get with 10.4.
Cheryl
Henri Sizaret - Aug 12, 2006 - 11:31 am
Hello,
I do get the 3 dots on the far left, but only red and yellow (green is "greyed"), but no "Show All" or Find/Search.
Sp the issue remains unsolved.
rgds
I do get the 3 dots on the far left, but only red and yellow (green is "greyed"), but no "Show All" or Find/Search.
Sp the issue remains unsolved.
rgds
TechSupport - Aug 12, 2006 - 4:25 pm
Henri Sizaret - Aug 13, 2006 - 11:32 am
issue not solved
Cheryl - Aug 14, 2006 - 1:34 am
Henri,
Sorry for the delay in getting back to you.
The green dot should be grayed out as you can not enlarge that window.
Are you logged in as the Admin/Owner of the computer? If you are logged in as a Managed user, then Parental Controls is set so that you do not see all the System Preferences.
This can be changed, but you need to log in as the Admin to do it.
Are you logged in as Admin or a Managed user?
Cheryl
Sorry for the delay in getting back to you.
The green dot should be grayed out as you can not enlarge that window.
Are you logged in as the Admin/Owner of the computer? If you are logged in as a Managed user, then Parental Controls is set so that you do not see all the System Preferences.
This can be changed, but you need to log in as the Admin to do it.
Are you logged in as Admin or a Managed user?
Cheryl
Henri Sizaret - Aug 14, 2006 - 9:55 am
Hello,
I checked in system prefs and I am logged in as admin, not as managed user.
thx
I checked in system prefs and I am logged in as admin, not as managed user.
thx
Cheryl - Aug 14, 2006 - 12:23 pm
Henri,
My next question is exactly what OS version are you running --10.4. ???
Did you install 10.4? What kind of installation did you do - archive, or update?
Do you remember what was the last thing you installed? Did you update the OS through Software Update just before this happened?
Cheryl
My next question is exactly what OS version are you running --10.4. ???
Did you install 10.4? What kind of installation did you do - archive, or update?
Do you remember what was the last thing you installed? Did you update the OS through Software Update just before this happened?
Cheryl
Henri Sizaret - Aug 14, 2006 - 7:58 pm
Hello,
I am running Tiger - it is an update, not a clean install.
I then updated to 10.4.7 via the Software Update from Apple Menu.
H
I am running Tiger - it is an update, not a clean install.
I then updated to 10.4.7 via the Software Update from Apple Menu.
H
Cheryl - Aug 15, 2006 - 2:32 am
Henri,
It could be that when you did an update install, it did not fully install all the files needed. Update install is a bit quirky.
First, check one thing. Go to System Preferences and select Universal Access.
Make sure everything is turned off.
If it is, then continue to the next step. If there was something turned on, turn it off, then close System Preferences, then open it again.
Universal Access tends to play games at times.
The next step is to use Disk Utility on the OS X CD/DVD just to make sure the disk and files are running smoothly.
Start up with the OS X CD (Insert CD/DVD, restart computer, immediately hold down the C key).
When it starts up, Select your language.
Now Do Not click on the installer screen. Instead go to the Utilities menu and select Disk utility.
When that opens click on the second icon in the side bar at the left, then click on Repair Disk at the bottom right.
Watch the activity screen. If it does any repairs - you will need to click on the Repair Disk button a second time after the first pass is done. The object is to make sure it finds all the problems and repairs them. You may need to hit that button a third or fourth time to get no references to repairs made.
Now click on Repair Permissions.
When that is done, quit Disk utility and restart the computer.
Check System Preferences. Is the Tool bar back?
If not, you will need to do an Archive & preserve install of Tiger (10.4).
Select your language. The Welcome to the Mac OS X Installer window appears.
Click Continue. The Important Information window appears.
After reading or printing the information, click Continue. The Software License Agreement window appears.
After reading or printing the information, click Continue.
An agreement sheet appears. If you agree with the license agreement, click Agree. The Select a Destination window appears.
Click the volume that you wish to install to.
Click Options. The installation options sheet appears.
Select Archive and Install.
Select the volume which already has Mac OS X installed.
You should also select Preserve Users and Network Settings, to preserve network and Home directory settings.
Click OK.
Click Continue to begin the installation.
After restart, go to the Utilities folder and start up Disk Utility to repair permissions.
You will have a new System folder and a Previous system folder. In the Previous system folder>Library (not Library in System folder - the one sitting by itself) is a folder named Receipts. You need to compare that folder with the new Hard Drive>Library>Receipts folder. Just drag and drop The packages that are not in the newer folder.
Also in the Library folder check the Application Support folder and compare that with your newer folder as well as Contextual Menu Items, Fonts, Internet Plugins, Mail, and Mozilla (if you have it).
Once compared, you can trash the entire Previous System folder.
Now get the 10.4.7 combo update from here:
http://www.apple.com/support/downloa...7comboppc.html
You also need to install a few security updates. You can use software Update from System Preferences - or the download page here:
http://docs.info.apple.com/article.html?artnum=61798
Once installed, and the computer restarted, use Disk Utility to repair permissions.
Now All the components of the OS should be working smoothly.
Cheryl
It could be that when you did an update install, it did not fully install all the files needed. Update install is a bit quirky.
First, check one thing. Go to System Preferences and select Universal Access.
Make sure everything is turned off.
If it is, then continue to the next step. If there was something turned on, turn it off, then close System Preferences, then open it again.
Universal Access tends to play games at times.
The next step is to use Disk Utility on the OS X CD/DVD just to make sure the disk and files are running smoothly.
Start up with the OS X CD (Insert CD/DVD, restart computer, immediately hold down the C key).
When it starts up, Select your language.
Now Do Not click on the installer screen. Instead go to the Utilities menu and select Disk utility.
When that opens click on the second icon in the side bar at the left, then click on Repair Disk at the bottom right.
Watch the activity screen. If it does any repairs - you will need to click on the Repair Disk button a second time after the first pass is done. The object is to make sure it finds all the problems and repairs them. You may need to hit that button a third or fourth time to get no references to repairs made.
Now click on Repair Permissions.
When that is done, quit Disk utility and restart the computer.
Check System Preferences. Is the Tool bar back?
If not, you will need to do an Archive & preserve install of Tiger (10.4).
Select your language. The Welcome to the Mac OS X Installer window appears.
Click Continue. The Important Information window appears.
After reading or printing the information, click Continue. The Software License Agreement window appears.
After reading or printing the information, click Continue.
An agreement sheet appears. If you agree with the license agreement, click Agree. The Select a Destination window appears.
Click the volume that you wish to install to.
Click Options. The installation options sheet appears.
Select Archive and Install.
Select the volume which already has Mac OS X installed.
You should also select Preserve Users and Network Settings, to preserve network and Home directory settings.
Click OK.
Click Continue to begin the installation.
After restart, go to the Utilities folder and start up Disk Utility to repair permissions.
You will have a new System folder and a Previous system folder. In the Previous system folder>Library (not Library in System folder - the one sitting by itself) is a folder named Receipts. You need to compare that folder with the new Hard Drive>Library>Receipts folder. Just drag and drop The packages that are not in the newer folder.
Also in the Library folder check the Application Support folder and compare that with your newer folder as well as Contextual Menu Items, Fonts, Internet Plugins, Mail, and Mozilla (if you have it).
Once compared, you can trash the entire Previous System folder.
Now get the 10.4.7 combo update from here:
http://www.apple.com/support/downloa...7comboppc.html
You also need to install a few security updates. You can use software Update from System Preferences - or the download page here:
http://docs.info.apple.com/article.html?artnum=61798
Once installed, and the computer restarted, use Disk Utility to repair permissions.
Now All the components of the OS should be working smoothly.
Cheryl
Henri Sizaret - Aug 17, 2006 - 10:06 am
hello,
I followed the steps and it works !
thank you !
I followed the steps and it works !
thank you !
Cheryl - Aug 17, 2006 - 10:49 am
Henri.
Great news. If you have no other questions, I will close this ticket. Remember to come to Macosx.com if you suddenly have a problem or a question.
Cheryl
Great news. If you have no other questions, I will close this ticket. Remember to come to Macosx.com if you suddenly have a problem or a question.
Cheryl
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