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TICKET ARCHIVE -> Wiped OS X Off MacBook Pro

scpk2000 - Jun 5, 2008 - 1:26 pm

Ok, I recently tried to use the Boot Camp Utility to load Windows XP on my Mac BookPro, but apparently I messed the installation up and the version of XP I was trying to load was not compatible. I tried to remedy it by reloading OS X on the laptop and what is happening is that the Installer starts tells me to click continue to install the additional programs on my Mac, and when it get to the Destination screen it is totally blank. I have waited up to 30 minutes for something to show up, but it just stays blank. I try restarting the computer using the Installer Disk from the Startup Disk section and just keep encountering the same problem. When I have tried to use the Disk Utility on the Installer Disk all the options under each of the tabs for the device are grayed out and I cannot select or alter any of them. I am about ready to rip my hair out here and would appreciate any help you can give.

Thank you.

drjohnheckman - Jun 5, 2008 - 8:56 pm

um ok here a good one i see today lol..... kk the thing is your Imac book is it Intel? and if not um let not try xp again on that if soo Intel. you may have a Bad CD or DVD. now Installing Imac OS x On there Well I Have Lots Here, But They work fine to me the thing is formant the Dive and then Install it clean but don't add a other Drives on it unless you need to.

now for Intel XP will/ May Work i did it like 400 times at my old school to fix them has Cd=2 numbers but it all was fail to install you see adding XP to Mac is Bad thing and yet will have hackers on there in mins or i can be wrong but that my saying tho.... if this works for ya or don't let me or staff know ty

scpk2000 - Jun 5, 2008 - 10:23 pm

Ok, the MacBook Pro is an Intel computer and I was using the Boot Camp utility to load Windows XP Home Edition on the computer, but instead it would not completely load Windows and what it did load cleared Mac OS 10.5.2 Leopard off the existing hard disk. The additional problem is when I have tried to re-install Mac OS 10.5.2 Leopard on the computer it shows no destinate device under the Desitnations Listing and I cannot select any of the options under any of the tabs on the Disk Utility on the Mac OS 10.5.2 Leoapard Start Up Disc.

drjohnheckman - Jun 6, 2008 - 2:06 pm

k try this then ask the Mac Techs About Os x i know about it but.. to me i think it can be the install DVD not Showing The Disk Or Drives. That To Me But I can Put This HAs Flag To Other Staff Members. But Don't get me wrong i am Pro at Macs Tho and Windows but when install it on My pc or mac i don't get errors i get install went fine, may be on that install can be not working or it can be you mac may not have it on the list so trey that ask Apple Staff They have a Forums About it there. if u like i can Talk the staff my self to help you more if u like. but again. that odd for it not to not show up on mac Drives..

scpk2000 - Jun 6, 2008 - 2:23 pm

Please speak with the other staff members about the issue. I am going to be going to a tech support provider at Best Buy today to have them look at the computer. Fortunately it is still under warranty and I am hoping the matter can be corrected and resolved.

TechSupport - Jun 9, 2008 - 2:30 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=301071

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.